Type: Garages
Lead Grade: C
Name: Stephen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in helping home service companies generate leads through effective cold calling strategies. In this instance, we reached out to a homeowner in Guild Crest to offer a free estimate on epoxy flooring and garage cabinets from our client, Gistam Garage. Although the homeowner wasn’t ready to move forward immediately, they expressed interest in receiving cost estimates and were open to re-engaging in six months. This scenario highlights how cold calling for leads can help home service companies build future opportunities and keep potential customers engaged. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
**Phone Staffer Caller:**
This is Jo with (redacted) Garage. We are just calling the neighbors in Guild O. You have a free estimate. Hello? Hello, is this Stephen?
**Lead:**
It is!
**Phone Staffer Caller:**
Hi there, this is Joe with (redacted) Garage. We are actually just calling the neighbors in Gilt Crest Road. We’re installing epoxy floors and garage cabinets. We’re just checking if you’d be interested for like a free estimate or a sample design for your garage.
**Lead:**
Where are you doing this?
**Phone Staffer Caller:**
On Gilt Crest?
**Lead:**
Yes.
**Phone Staffer Caller:**
Okay.
**Lead:**
No, I appreciate the offer but I’m not interested at this time. Maybe, maybe some day in the future but not right now.
**Phone Staffer Caller:**
Sure, I understand. I can just call you back probably next year or three months from now?
**Lead:**
I would say give me 6 months.
**Phone Staffer Caller:**
6 months, okay. If it’s okay with you Stephen, I can send you some estimates via email or text maybe? Would that be okay? So that you can prepare as well as to how much—I mean cross estimates only. So that you’ll know how to prepare 6 months from now.
**Lead:**
Sure, you can text to this number.
**Phone Staffer Caller:**
Okay. Got it. Just to confirm though, your address is (redacted), correct?
**Lead:**
That is correct.
**Phone Staffer Caller:**
Okay. And the estimates that you wanted to—is it for the epoxy flooring only or the cabinets as well?
**Lead:**
Ah. You can do both. But like split it so I can see the difference.
**Phone Staffer Caller:**
Yeah. Yeah. I’ll take a note of that one because it’s going to be the estimator or the designer who’s going to send you the details. And also, for the sample designs, can we send it to your email as well?
**Lead:**
No. Just the text line.
**Phone Staffer Caller:**
Okay. Got it. Thank you so much Stephen for your time. And yeah, you have a great day. We’ll talk to you soon.
**Lead:**
Hold on. You still there?
**Phone Staffer Caller:**
Yeah. Yeah. Yeah. Yeah. I’m still here.
**Lead:**
Just so we’re… Just so we’re on the same page, I don’t want an estimator showing up at my house.
**Phone Staffer Caller:**
Oh… No… No… No. I actually just put notes here that you wanted it sent via email—Or, sorry… Via text rather. Since we don’t have your email address here. So… Yeah. I’ll just let the estimator know.
**Lead:**
Thank you so much, Stephen.
**Phone Staffer Caller:**
All right. Thank you.