Type: Garages
Lead Grade: C
Name: Marlon (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Durham
Intro:
At Phone Staffer, we specialize in helping home service companies get more leads through outbound cold calling. In this transcript, we made contact with a homeowner in Durham, North Carolina, to generate interest in custom epoxy flooring services. The homeowner expressed interest in upgrading their garage with epoxy flooring and requested to be contacted at a later time for a design consultation. This call highlights how cold calling for home service lead generation can help companies reach potential clients and increase business. Below, we’ve provided the redacted call details to maintain privacy.
Ai Transcript:
**Phone Staffer Caller:** Hi, is that Marlon?
**Lead:** Yes sir, what can I do for you?
**Phone Staffer Caller:** Hi there, Marlon, Roel here with (redacted). We just installed some epoxy floors and garage cabinets in the area. Are you still at (redacted)?
**Lead:** I am.
**Phone Staffer Caller:** Oh awesome, you know what? We are in the area right now, and we’re running promos for the neighbors. Um, if I may ask, how is the inside of your garage looking, Marlon?
**Lead:** It’s a little messy.
**Phone Staffer Caller:** Yeah, we get that a lot. We’re the best people who can help you with fixing it, okay? Because you know what? We specialize in upgrading and organizing garages. I can have a designer call you to discuss the services we have and, of course, send you some free samples.
Marlon, is this the best phone number we can reach you at?
**Lead:** It is, yes.
**Phone Staffer Caller:** Okay, cool. And your first and last name is Marlon (redacted), is that correct?
**Lead:** That’s right.
**Phone Staffer Caller:** Perfect. Um, your address is (redacted). Is that correct?
**Lead:** That’s right.
**Phone Staffer Caller:** So, Marlon, what will be the best time we can call you back?
**Lead:** Probably around this time.
**Phone Staffer Caller:** All right, so you’re on Eastern time, right? So that’s around 5:00 p.m.?
**Lead:** It is 5:00 p.m., Eastern.
**Phone Staffer Caller:** Okay, is that tomorrow, if I’m not mistaken?
**Lead:** Yes.
**Phone Staffer Caller:** Oh awesome. All right, could you please confirm, your city, state, and zip code is (redacted), North Carolina 27703, is that correct?
**Lead:** Yes.
**Phone Staffer Caller:** Perfect. May I please confirm your email address? Is it (redacted)?
**Lead:** I’m sorry, I only got “at aol.com.”
**Phone Staffer Caller:** That’s (redacted) at aol.com?
**Lead:** That’s correct.
**Phone Staffer Caller:** Okay, perfect. And which service are you more interested in? Is it both epoxy flooring and garage cabinets, or just one of them?
**Lead:** Just the epoxy flat flooring.
**Phone Staffer Caller:** Okay, so you’re more interested in epoxy flooring, is that correct?
**Lead:** Yes.
**Phone Staffer Caller:** Awesome. So, Marlon, let me go ahead and confirm the information I’ve gathered. Your name is Marlon (redacted), your phone number is (redacted), your email address will be (redacted), and your address will be (redacted), North Carolina 27703.
Mind me asking, are you closer to Raleigh or Charlotte?
**Lead:** Raleigh.
**Phone Staffer Caller:** Okay, Raleigh. Is it possible to have a designer visit by Friday at 11:30 a.m.?
**Lead:** Uh, not prepared to do that right now. Just give me a call later, and we can talk about it.
**Phone Staffer Caller:** Well, that’s not a problem. So, yeah, anyway, I have all the information ready on my end. OK, I’ll hand this over to my team.
So, Marlon, I really do appreciate your time in answering this call. You have a great day.
**Lead:** You too.
**Phone Staffer Caller:** Bye