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Cold Calling

Why us?

Type: Garages
Lead Grade: C
Name: Donald (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Littleton

Ai Transcript:

“`
Lead: We’re actually just week in out house. You for watch looking.

Phone Staffer Caller: So, what kind of work? What kind of fixing do you do for the garage? Or…

Lead: First off, we do epoxy flooring. We offer garage cabinets. We can also work on doors, and since we’re in the neighborhood…

Phone Staffer Caller: I could probably use a new epoxy coating.

Lead: Alright, sounds good.

Phone Staffer Caller: Okay, you would have to work on getting it cleared out and put it…

Lead: Okay. We could actually do that. Well, here’s our option—since we’re currently in the area, on South Gallup Street in Milton, we have a designer already out there. You can actually give us your best availability, and we can have a designer come by your house to check your garage, see how big it is, and what needs to be done. Then they could give you a full estimate and quote. But if you’re busy this week, we could also send you a brochure in the email and give you a full estimate on what needs to be done.

Phone Staffer Caller: Well, we just need to know how big your garage is.

Lead: Yeah, it’s a four-car garage. Is that correct?

Phone Staffer Caller: Alright, Donald, can you hear me? I think you’re cutting in and out.

Lead: Yeah, it’s okay. Take your time. Looks like you’re kind of busy.

Phone Staffer Caller: I got the mail on my phone. Maybe that was the microphone.

Lead: Yeah, I suppose somebody could start by…

Phone Staffer Caller: Just give us your best time that you will be available tomorrow. Probably Friday, anytime.

Lead: Or if you want…

Voice Staffer Caller: Okay, how about 9 in the morning tomorrow? Can we do it between 9 to 10 tomorrow?

Lead: Sure. Yep.

Phone Staffer Caller: Alright, just give me one—

Lead: 10 if you want.

Phone Staffer Caller: No problem, sir. Give me one second. Tomorrow between 9 to 10 in the morning, okay?

Lead: Alright.

Phone Staffer Caller: Just to confirm, your complete address is (redacted) South Gallup Street, Littleton, Colorado (redacted), right?

Lead: Yes.

Phone Staffer Caller: Give me a second here, sir. And if we’re going to send you everything in writing, like a summary of the quotation, what’s your best email address, Donald?

Lead: Yes, it’s (redacted)

Phone Staffer Caller: So that’s (redacted) at gmail.com, right? Is that “Dom” or “Don”?

Lead: “D” like in dog.

Phone Staffer Caller: Okay, got it. So it’s like your first name “Don” and your last name (redacted) jr at gmail.com, right?

Lead: Yep, that’s it, sir.

Phone Staffer Caller: Okay, and if one of our designers should begin to actually drop by, is this the best number to call you back on (redacted)?

Lead: Yep.

Phone Staffer Caller: Okay, got it, sir. And basically, you’re interested in epoxy flooring mainly, and this is for a four-car garage, right?

Lead: Yep.

Phone Staffer Caller: Okay. Well, I’ll do this—I’ll go ahead and get one of our designers in the area to drop by tomorrow between 9 to 10. They’ll probably call you first before they drop by to make sure you’re around and not that busy. Alright?

Lead: Yep.

Phone Staffer Caller: Okay. Well, thank you so much for your time, Donald. Have a beautiful day, sir.

Lead: Yeah, bye. Talk to you later.
“`