Type:
Lead Grade: C
Name: Mrs (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Morrisville
Ai Transcript:
**Phone Staffer Caller:** Hi, is this Nee and Saylor John?
**Lead:** Uh, no. Who is this calling?
**Phone Staffer Caller:** My name is Sam and I’m with (redcated), and we’re calling the area after the recent storm. Is this Mrs. Ariel?
**Lead:** Yes.
**Phone Staffer Caller:** Hi, I hope I’m saying your name correctly.
**Lead:** Yes.
**Phone Staffer Caller:** And I’d like to ask, when was the last time that someone inspected your roof?
**Lead:** Uh, it was recently, in the past year or two. We actually had it replaced.
**Phone Staffer Caller:** Oh, it’s been that long, a couple years ago, okay.
**Lead:** Uh, just a year or two, not a couple of years ago, just about a year or two ago.
**Phone Staffer Caller:** Oh, just about a year. I’m sorry. Okay. Ya again, this is Ariel. As far as you know, although it might be difficult to know if you’re from the street, or from the ground-up, what is the current condition of your roof?
**Lead:** Um, it’s, I don’t know.
**Phone Staffer Caller:** I know, it’s difficult like I said. But were there, um, any spores? And that came out of your neighborhood recently?
**Lead:** I think there was, yeah, a storm. Why don’t you, um, did you try calling my husband?
**Phone Staffer Caller:** Um, this is actually the only, ah, there is another number I have here, I’m not sure if this is his number. It ends in 4156.
**Lead:** Yes.
**Phone Staffer Caller:** That is, ok, so (redacted).
**Lead:** Yes.
**Phone Staffer Caller:** Ok. Would you know if he will pick up if I…
**Lead:** Uh, maybe try calling him tomorrow. He is driving right now.
**Phone Staffer Caller:** Oh, ok, I see.
**Lead:** And, I’m at the airport.
**Phone Staffer Caller:** You’re at the airport. Sorry.
**Lead:** Yeah, no that’s ok.
**Phone Staffer Caller:** So yeah, try calling…
**Lead:** I’ll, I’ll talk to him but try calling him tomorrow. He is like more of a, like, he knows more than I do on this stuff.
**Phone Staffer Caller:** Oh, I see. Um. It’s ok. I just have some very basic questions that you would be able to answer yourself, actually. Um, I would love to contact your husband tomorrow, however, if we’re close.
**Lead:** Ok.
**Phone Staffer Caller:** So, um, yeah. But my question is very, very simple. Um, like what I said. You can answer it by yourself.
**Lead:** Ok.
**Phone Staffer Caller:** Uh. Which you’ve already answered some already. Now, um, I guess my other question for you Mrs. Ariel is um, have you noticed any, um, as far as you can remember, or by any chance, have you noticed any roofing trucks or roofing signs?
**Lead:** Uh, I don’t think so.
**Phone Staffer Caller:** Ok. I see. And, lastly, how about your vehicle? Are there any damages to your vehicle because of the storm?
**Lead:** No.
**Phone Staffer Caller:** None?
**Lead:** Ok, I see. But as far as you know, there’s been some, some storm recently that came over your neighborhood?
**Lead:** Yeah.
**Phone Staffer Caller:** Ok. And just a follow-up question. I’m not gonna take so much of your time. Or, did you get a claim, or