Type: Power Washing
Lead Grade: C
Name: Fisca (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Acworth
Intro:
At Phone Staffer, we help home service companies generate leads through targeted cold calling. In this transcript, our team reached out to a business in Aqua, Georgia, to schedule an appointment for power washing services. While the manager was unavailable at the time, we successfully secured a meeting with their team to discuss service options and provide a proposal. This is a great example of how outbound marketing for home service companies can create new opportunities and help businesses get more leads. Below is the redacted call information to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Hi, how are you? My name is Emily, and I’m with (redacted). I would like to know what would be the best time to drop by the office to meet the manager? Maybe tomorrow?
Lead: Tomorrow? Okay, let me just check if we are available. We have Monday next week from 8.
Phone Staffer Caller: Okay, let me check again, please. So am I speaking with the manager now?
Lead: She’s off today.
Phone Staffer Caller: Would you be able to set up a 10-15 minute meeting for the manager with my project manager, who can drop by the office?
Lead: Okay, yes.
Phone Staffer Caller: So that will be on Monday, right?
Lead: Okay, that would be Monday. Let me check again here. That would be…
Phone Staffer Caller: Okay, Monday. Would it be best during the morning or afternoon?
Lead: In the afternoon.
Phone Staffer Caller: Okay, 2 to 4 in the afternoon, is that good?
Lead: Or 12-2?
Phone Staffer Caller: Yeah, 12-2 is okay.
Lead: Yeah, 12-2 is okay.
Phone Staffer Caller: Okay, we have here 12-2, 2-4, and then 4-6. Which one is the best time?
Lead: 12-2.
Phone Staffer Caller: Okay, so that would be on Monday from 12-2. The backup would be on Tuesday at the same time.
Lead: Okay.
Phone Staffer Caller: All right. And again, the name of the property?
Lead: (redacted).
Phone Staffer Caller: Okay. And it is located at?
Lead: (redacted).
Phone Staffer Caller: Yes, ma’am. Okay. And the best email we can send for the manager, what is the best email to send our company’s info?
Lead: You could send it to (redacted).
Phone Staffer Caller: (redacted). May I know the name of the manager, please?
Lead: It’s going to be Fisca. F-I-S-C-A.
Phone Staffer Caller: F-I-S-C-A. And the last name would be?
Lead: (redacted).
Phone Staffer Caller: Thank you. So, she will be the one to meet my project manager for about 10 to 15 minutes on Monday from 12-2, and the backup date will be Tuesday from 12-2.
Lead: Yes.
Phone Staffer Caller: Thank you for that. When was the last time the facility was power washed?
Lead: I have no idea about that.
Phone Staffer Caller: To your knowledge, since you are working in the area, which areas need to be properly cared for? Would it be the external part, hallways, windows, patios?
Lead: I don’t know about that.
Phone Staffer Caller: Okay. You don’t know?
Lead: I think it looks okay for right now, but I’m not sure.
Phone Staffer Caller: Okay. How about the back part of it? Do you think it needs to be cleaned?
Lead: I think they just did it a couple of months ago, and it looks okay.
Phone Staffer Caller: That was power washed two months ago?
Lead: Yeah, I think they washed it. They just repainted everything, so it looks okay.
Phone Staffer Caller: Okay, good. Maybe the manager can compare services with the one currently working for you, and we might provide a better quotation. At the same time, my project manager could inspect the area and provide proposals to the manager.