Type: Power Washing
Lead Grade: C
Name: Amparo (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Arlington
Intro:
At Phone Staffer, we help home service companies generate leads through effective cold calling. In this call, we connected with an assistant manager at an apartment complex in Arlington, Texas, to offer power washing services. The lead was interested in receiving a proposal and scheduled a visit from our project manager for further evaluation. This is a great example of how outbound marketing for home service companies can generate valuable opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: 611 Apartments, this is Karina, can I help you?
Lead: Hi Karina, this is Raj here with RS Power Washing. How are you doing today?
Phone Staffer Caller: I’m pretty good and you, thank you for asking.
Lead: That’s great to hear, I’m doing good, too. Thank you so much for asking.
I’m reaching out regarding our power-washing services for commercial companies, and we’re looking into other alternative solutions. One of our project managers is in the area right now, visiting properties as well as commercial establishments and providing proposals. He wanted to know if he could drop by sometime this week.
Don’t worry, no obligation, no commitment. We just love to touch base and provide a proposal for our power-washing services.
Phone Staffer Caller: Okay, sounds good. How about next week? The property manager is not here—she’s on vacation. She comes back on Monday, and definitely, you can come to give us a proposal. We’re looking for more options.
Lead: Oh wow, what good timing for me to call you. But, I just wanted to ask, I’ve heard that the weather there is not good. How are you guys?
Phone Staffer Caller: I’m sorry, say that again? I can’t hear you.
Lead: How are you holding up with the weather right now? I heard from yesterday that your area is actually experiencing bad weather at the moment. Is it okay now?
Phone Staffer Caller: It is not good weather, so that’s why I’m telling you, please just standby for next week or Monday. The weather is pretty bad right now.
Lead: I can have one of our project managers come over and drop off our proposal regarding our services. Karina, are you authorized to make decisions when it comes to matters like this?
Phone Staffer Caller: Yes, but to be honest, I prefer the property manager to be here because we can discuss all of this together.
Lead: Yes, that’s totally perfect. Karina, I’m going to schedule this for Monday, the 24th, next week.
Given the weather, you’re correct—we totally understand.
And this is for (redacted) Apartments, phone number is (redacted), and this is still located at (redacted), right?
Phone Staffer Caller: Yes.
Lead: Karina, your name is spelled K-A-R-I-N-A, correct?
Phone Staffer Caller: It’s correct.
Lead: May I know your last name for documentation purposes?
Phone Staffer Caller: It’s (redacted).
Lead: Thank you for that, Karina. And may I know your position there?
Phone Staffer Caller: Assistant manager.
Lead: Assistant manager, okay. Since you mentioned you’re exploring options at the moment, how often do you power wash your establishment or the apartments?
Phone Staffer Caller: Once a year.
Lead: Oh, once a year, okay. I think this is the perfect time for my project manager to assess it as well and look at the property.
Phone Staffer Caller: Yeah.
Lead: Do you have specific areas right now that need more attention?
Phone Staffer Caller: No, I don’t think so.
Lead: Okay, that’s totally fine. Karina, may I know your best email so we can send you the confirmation of the appointment and a little bit about our company?
Phone Staffer Caller: I can give you the property manager’s email address.
Lead: Yeah, sure.
Phone Staffer Caller: Okay, are you ready?
Lead: I’m ready.
Phone Staffer Caller: It is (redacted).
Lead: Just to confirm, it’s (redacted), correct?
Phone Staffer Caller: It’s correct.
Lead: And may I know