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Cold Calling

Why us?

Type: Power Washing
Lead Grade: C
Name: Janet (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Bernville

Ai Transcript:

“`plaintext
**Lead**: Hi there, it’s Louisa. Is this Richard?

**Phone Staffer Caller**: No, Richard is not here.

**Lead**: Oh, I’m sorry Ma’am. I’m Louisa with (redacted). We would just like to offer a free quotation to power wash the exterior of the house.

**Phone Staffer Caller**: You know what, I can’t understand what you’re saying.

**Lead**: I’m sorry, Ma’am. Would you be interested in having the outside of your house power washed?

**Phone Staffer Caller**: The outside of the house?

**Lead**: Yes, like the driveways, sidings, porch, or decks.

**Phone Staffer Caller**: Windows?

**Lead**: Yes, of course.

**Phone Staffer Caller**: And where… how much would something like that cost?

**Lead**: Oh, okay. With regards to that Ma’am, we’re actually in Tobias Lane next week. We can either give you a call—the estimator’s name is Matt. He can either give you a call to give you an estimate, or we can visit the property and tell you the estimate personally.

**Phone Staffer Caller**: Okay, you can do that.

**Lead**: Okay, I’m sorry Ma’am, I was not able to catch your name.

**Phone Staffer Caller**: Thank you so much. Janet.

**Lead**: May I just check what day will you be available, because Matt can visit at your most convenient day and time.

**Phone Staffer Caller**: Yeah, I don’t want to bring you out here for no reason at all. And I would like to know, you know, I just thought I could get an idea of what it would cost. I’ve never power-washed my house alright.

**Lead**: Of course, of course um Janet, can Matt just call you?

**Phone Staffer Caller**: Yes, of course he can, and next week it would be Wednesday.

**Lead**: Okay, um do you have a specific time on Wednesday or Thursday? Would you be available in the morning or in the…

**Phone Staffer Caller**: The morning.

**Lead**: Okay, between eight and ten?

**Phone Staffer Caller**: Yes.

**Lead**: Okay, lovely. So Janet, I will let Matt know that you’re interested in getting a quotation. And just so we can confirm as well, I want to make sure the address we have on file is 45 Tobias Lane in Burnville.

**Phone Staffer Caller**: Yes, it is.

**Lead**: Okay, thank you.

**Phone Staffer Caller**: Alright.

**Lead**: Yes, please. That’s S-H-A-N-A-M as in Momma A-N.

**Phone Staffer Caller**: Okay, thank you, because I know a lot of people can’t…

**Lead**: Okay, thank you so much Janet, and we’ll reach out next week. And by the way, Wednesday morning between eight and ten—that’s correct? And also, Matt will be calling you at the same number, alright?

**Phone Staffer Caller**: Okay, thank you.

**Lead**: Thank you so much. Have a good one.

**Phone Staffer Caller**: Please. Okay, thanks. Bye-bye.
“`