Type: Power Washing
Lead Grade: C
Name: Zachary (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling. In this transcript, we contacted a property representative in Birmingham to offer a free estimate for power washing services. The representative scheduled an appointment for a site evaluation, showing how effective cold calling for leads can be in securing potential business. If your home service company is looking to get more leads through outbound efforts, this approach can help increase bookings and customer engagement. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
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Phone Staffer: Hi, this is Karen from (redacted). How are you?
Caller: Oh, that’s great. Yeah, I’m good. Thank you.
Phone Staffer: So yeah, basically, our project manager wanted to know if he could come by this week or next week. I could give you a free quotation.
Caller: Oh, that’s great.
Phone Staffer: Yeah, it will only take like 10 to 15 minutes. What would be the best time or what day would be best to drop by?
Caller: Wednesday.
Phone Staffer: Alright, wonderful. Would you like to do it in the morning or afternoon?
Caller: Afternoon.
Phone Staffer: Would an 11 AM to 2 PM time window work?
Caller: Wonderful.
Phone Staffer: Yeah, we can also do it on Thursday at the same time just in case you’re busy or not available.
Caller: Alright, wonderful.
Phone Staffer: And is this a good callback number—the one I called you on ending in (redacted)?
Caller: Okay, perfect.
Phone Staffer: For the property location, is it (redacted)?
Caller: Hold on.
Phone Staffer: (redacted)?
Caller: Okay.
Phone Staffer: Alright, wonderful. (redacted), correct?
Caller: Alright.
Phone Staffer: Sorry, I didn’t catch your name, ma’am.
Caller: My name is Yasmin.
Phone Staffer: How do you spell that?
Caller: Y-A-S-M-I-N.
Phone Staffer: And last name?
Caller: (Redacted).
Phone Staffer: Correct?
Caller: Wonderful.
Phone Staffer: Thank you so much. I believe you’re the property manager?
Caller: I am not. He’s actually out right now.
Phone Staffer: Oh, but who will be assisting our project manager upon arrival? Is it you or…
Caller: Okay.
Phone Staffer: And can I have his last name?
Caller: (Redacted).
Phone Staffer: Alright, I’m sorry—what’s the last name?
Caller: (Redacted).
Phone Staffer: Okay, got it. Thank you so much. So you’re not the property manager, but you’re authorized to schedule it and will forward the information to (redacted), correct?
Caller: Okay, perfect.
Phone Staffer: Thank you so much. I’m going to send a confirmation via email. What would be the best email address?
Caller: Let’s see, you could do (redacted).
Phone Staffer: (Redacted)?
Caller: Yes.
Phone Staffer: Okay, perfect. Thank you so much.
Phone Staffer: Do you know how often you do power washing on the property?
Caller: We did our first one of the year about three weeks ago.
Phone Staffer: About three weeks ago? And which particular area—like walkways?
Caller: Walkways.
Phone Staffer: Okay, perfect. Have you noticed any areas that still need cleaning or that are hard to reach?
Caller: No, just those main areas because there’s a lot of traffic.
Phone Staffer: Yeah, alright. Well, I think I’ve got all the information I need.
Phone Staffer: We will send you the confirmation by email. So again, it’s going to be Wednesday between 11 AM to 2 PM, with that same time available on the next day just in case you’re not available.
Phone Staffer: Just to let you know, since we’re in the area, there’s absolutely no obligation—no pressure. Our project manager will come out, see what you have, and offer an estimate and cleanup