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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Sandeep (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Chantilly

Intro:

At **Phone Staffer**, we specialize in cold calling for home service lead generation and helping companies get more clients through outbound techniques. In this transcript, we contacted a homeowner in Chantilly, Virginia, to offer power washing services. The homeowner was interested in an estimate for cleaning the sides and front of their 3,500 square foot home. We successfully scheduled a follow-up call to provide the estimate based on the homeowner’s preferences and needs. This example illustrates how outbound cold calling for home service companies can be an effective way to generate leads and increase business opportunities. Below is the redacted call information to protect individual privacy.

Ai Transcript:

Phone Staffer Caller:
Hello. I can’t hear you. Am I speaking with Mandy?

Lead:
And who is this?

Phone Staffer Caller:
This is Marie with (redacted). Are you still on (redacted) Drive?

Lead:
Power washing?

Phone Staffer Caller:
Yeah, we are actually specializing in power washing, pressure washing, and lots of washing.

Lead:
So you’re talking about car washing or house washing?

Phone Staffer Caller:
It’s not car washing. Power washing the exterior houses.

Lead:
Power wash house? What is the deal you are running?

Phone Staffer Caller:
We are in the area until next week, working on a few neighbors’ property. When was the last time you had the exterior of your house washed?

Lead:
I think 2 years.

Phone Staffer Caller:
Oh, it’s been a while. No problem. Would you be interested to get a free estimate to the exterior of your house?

Lead:
I think I did last time was $150. I don’t mind if you can give estimate, but which should be nearby, then only I will be going in.

Phone Staffer Caller:
It actually depends on the size, but it would be best.

Lead:
It’s a 3500 square feet house.

Phone Staffer Caller:
What was that again, I’m sorry?

Lead:
It’s 3500 square feet house.

Phone Staffer Caller:
The property? 3500 square metres?

Lead:
Square feet.

Phone Staffer Caller:
Okay, square feet.

Lead:
Yeah, but you may ask which part of the house you would like to clean up?

Phone Staffer Caller:
I think for every side of it except the back side, there is a sunroom. You can leave the, like, pots, where it has different windows. Otherwise, I don’t want the full house, like all walls, like at least on both sides and front.

Phone Staffer Caller:
Okay. So you prefer to clean both sides of the house?

Lead:
And the front also.

Phone Staffer Caller:
And the front, okay.

Lead:
Yes.

Phone Staffer Caller:
Okay, gotcha. So just thinking that it depends on the size but normal jobs range between $300 to $600 depending on the size or the area, okay? But do you have an estimator come out? Or would you prefer…

Lead:
I’m only at home, but I will prefer you can go and check the house and let me know what is the price. I’m fine with that.

Phone Staffer Caller:
Okay. Sounds good. Okay. Let me just confirm your information real quick. First name, Sandy, last name, (redacted). Did I pronounce it correctly, sir?

Lead:
Okay.

Phone Staffer Caller:
All right. Thank you. And then your phone number. (redacted). Correct?

Lead:
Yeah.

Phone Staffer Caller:
Okay. And you are in (redacted), Chantilly, Virginia (redacted). Is this correct?

Lead:
Okay.

Phone Staffer Caller:
Great. Perfect. Okay. And just in case, we’re going to send you information via email. What’s the best contact email for you?

Lead:
No. I think you can send off message, or you can give me a callback.

Phone Staffer Caller:
You prefer text message?

Lead:
Yes, please.

Phone Staffer Caller:
Okay. No problem. Give me one second here. So if we’re going to come out, when would be the best time?

Lead:
No, I won’t