Type: Power Washing
Lead Grade: C
Name: Kimberly (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
“At Phone Staffer, we specialize in outbound marketing for home service companies, helping them secure more leads through strategic cold calling. In this transcript, we connected with a property management company in Charlotte to discuss power washing services for multiple properties. The maintenance manager confirmed interest in receiving vendor information and scheduled a follow-up call to explore potential work opportunities. This is a great example of how cold calling for leads can help home service companies grow their business. Below is the redacted call transcript for privacy.”
Ai Transcript:
“`
**Phone Staffer Caller:** Hello.
**Lead:** Hello.
**Phone Staffer Caller:** Hey, good morning. This is actually Kim for you.
**Lead:** Hi again.
**Phone Staffer Caller:** I’m fine, thank you.
**Lead:** I’m very good, thank you so much for asking.
**Phone Staffer Caller:** Yeah, I’m actually just checking if Kim… Kimberly, is also in today?
**Lead:** Yes, she is available. Let me just transfer the call to her.
**Phone Staffer Caller:** Yes, thank you so much.
**Lead:** You’re welcome.
**Kim:** Hello, this is Kim.
**Phone Staffer Caller:** Oh, hi Kim, good morning. This is actually also Kim. How are you?
**Kim:** I’m doing good, how are you?
**Phone Staffer Caller:** Oh, yes, I’m very good, thank you so much for asking—kinda having my coffee right now. I really hope you did yours today, of course.
**Kim:** Yeah, I’m actually drinking my coffee right now too.
**Phone Staffer Caller:** Oh, really? I’m actually also halfway into my cup. I just wanted to take this real quick. I’m not sure if people remember me. I’m actually calling from **(redacted)**. I’m just double-checking if you got the email that one of my higher-ups sent, because we don’t have access to the internet, so I’m checking.
**Kim:** **(Redacted)**? Yeah, I think we— I actually did not get an email. But I saw an email from one of our team members asking if the property manager is available for a free demo and estimate? And unfortunately, the property manager is not available as I told you. We’re mostly working from home. And I just checked my email right now, I received nothing from **(redacted)**.
**Phone Staffer Caller:** You did not get any. So most of you guys are working from home? I just want to confirm as well, Kim: so you’re like the office manager? Then someone else is the property manager?
**Kim:** I’m for the maintenance.
**Phone Staffer Caller:** Oh, maintenance.
**Kim:** Maintenance work, correct.
**Phone Staffer Caller:** Yeah.
**Kim:** So usually, I handle vendors as well—like, vendor sign-off and all.
**Phone Staffer Caller:** Yeah, and so if you can just send me an email, I can add you to our system. Or if you can provide me your email address, I can add you to our system and just request the documents needed, or we can add you to vendors.
**Kim:** Yes, because we’re actually calling on behalf of **(redacted)**, so you could consider customer service as well. We’re kind of helping them out. So basically, if I’m understanding this right, you didn’t get an email from them yet?
**Phone Staffer Caller:** Oh, I will definitely double-check with them. So basically, by any chance, we would be doing the power washing for you guys. So **(redacted)** is definitely not going to be the address where we are going to be doing the power washing since you guys—if I’m understanding it right—handle multiple properties.
**Kim:** Yeah, we are a property management company.
**Phone Staffer Caller:** Yes.
**Kim:** That is right. So if we get you as a vendor—our task is power washing as a vendor—we will send them work orders and send them to the properties that we are managing to power wash.
**Phone Staffer Caller:** That’s perfect. Well, yes, we would be lucky to be chosen. That’s definitely perfect, as that’s more than one property for