Type: Power Washing
Lead Grade: C
Name: Vilma (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Charlotte
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them secure more leads through cold calling. In this call, we connected with a property manager in Charlotte to schedule an appointment for a power washing estimate. The conversation confirmed interest in cleaning patios and exterior areas, with a scheduled visit for further evaluation. This is a great example of how cold calling for leads can be an effective way to generate business for home service companies. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: This call will be recorded for quality assurance. Good morning!
Lead: Oh, good morning. Hello, can you hear me?
Phone Staffer Caller: Hello, yes. Thank you so much. Good morning!
Lead: I’m doing great, thanks for asking. How are you?
Phone Staffer Caller: Very good. Kind of doing my coffee right now, but anyways, yeah. I’m wondering if you could help me because we’re here actually in the latest drive. We’re kind of doing some work up until the next two weeks, just trying to see if we got time to drop by for maybe 10-15 minutes if anyone is available for that time.
Lead: Yeah, tomorrow between 9 to 5, that would be great.
Phone Staffer Caller: Tomorrow? Let me check. Thank you so much. Just trying to check availability.
Lead: Tomorrow is okay. Today you caught me off guard in there, I did not expect it to be tomorrow.
Phone Staffer Caller: Currently doing some work here, so we just have some availability before we leave, you know, with the current work that we do. Before we’re done though, we are actually gonna be here hoping to do it on a Monday if a Monday is available for you guys.
Lead: The earliest Monday that we have is March 17.
Phone Staffer Caller: Okay, yeah. Monday, you mentioned it’s in the morning, between like 9 to 11?
Lead: Yeah… yeah, yeah.
Phone Staffer Caller: All right, but let’s say just for example Monday between 9 to 11 would not be a good time—like you have a certain entertainment schedule and whatnot—is there a good alternative time, or let’s say, a backup schedule that we could also note down?
Lead: No, I don’t think I can do that.
Phone Staffer Caller: No, that is okay. By that time, my manager is going to be at the office, so you can explain everything to him.
Phone Staffer Caller: Thank you so much. And what’s going to be the name of that manager when we go there?
Lead: Vilma, last name (redacted).
Phone Staffer Caller: And she’s the property manager?
Lead: Yes, exactly.
Phone Staffer Caller: Let me type that down. And thank you so much. I missed your name, I’m sorry.
Lead: No, no problem. My name is Lester, and I am the listing consultant.
Phone Staffer Caller: Lester?
Lead: Yeah.
Phone Staffer Caller: Oh wow, my brother is also named Lester—he’s turning five today!
Lead: Happy birthday!
Phone Staffer Caller: Thank you so much, Lester. Well, that’s actually a good thing that you guys are able to do this because, you know, managers can be very busy, and yeah, not all businesses allow scheduling even to set appointments on behalf of their managers.
Lead: That’s correct.
Phone Staffer Caller: So you guys are allowed to set appointments or you are authorized to set appointments on behalf of the managers?
Lead: That’s perfect!
Phone Staffer Caller: Oh wow, that is perfect. Because not everyone does that, and you know how managers can be very busy, so that’s a good thing that they allow you to or they authorize you to do schedules for them. At least they can handle things even if they’re busy.
Phone Staffer Caller: Thank you so much! So, let me just make sure that’s the correct address here. I have (redacted) in Charlotte, North Carolina (redacted)?
Lead: That’s correct.
Phone Staffer Caller: Perfect. And what would be a good email to send a confirmation? Let me just make sure I got it