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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Robert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Dallas

Intro:

At Phone Staffer, we help home service companies get more leads through outbound marketing strategies like cold calling. In this call, we reached out to a leasing agent at an apartment complex in Dallas to schedule a walkthrough for power washing services. The appointment was successfully booked with the property manager for further evaluation. This is a great example of how outbound marketing for home service companies can generate new business opportunities. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
Phone Staffer Caller: Thank you for calling City Limits. This is Susanna. How can I help you?

Lead: Hi ma’am. Good morning. I’m Jessica. How are you?

Phone Staffer Caller: I’m good.

Lead: Sounds great to hear, ma’am. I’m a vendor for a power washing company. So basically, my manager would like to drop by tomorrow. Is there any available property manager that I can talk to?

Phone Staffer Caller: They are currently with somebody, but yeah, you can drop by. That’s fine.

Lead: Okay, let me get the details. So tomorrow is Thursday, March 6th. My manager is open between 10 o’clock in the morning until 3 PM. What’s the best time in between, ma’am?

Phone Staffer Caller: In the morning.

Lead: Morning. Let’s do 10 to 11. Let me get the email address so I can send everything first, ma’am. Thank you.

Phone Staffer Caller: Of course, the email address is (redacted).

Lead: What is the name of the manager, ma’am?

Phone Staffer Caller: It’s Robert.

Lead: May I have the last name of Robert?

Phone Staffer Caller: (redacted).

Lead: Are you his assistant?

Phone Staffer Caller: No.

Lead: That will be fine. What is your name?

Phone Staffer Caller: Susanna.

Lead: Are you a leasing agent?

Phone Staffer Caller: I’m the leasing agent.

Lead: By the way, will you be attending my project manager for about 10 to 15 minutes for the walkthrough of the facility?

Phone Staffer Caller: No.

Lead: Who would it be? Is it Robert?

Phone Staffer Caller: Yes, correct.

Lead: So, it would be Robert to fully attend the project manager.

Phone Staffer Caller: Alright.

Lead: Let me confirm the information. Correct me if I’m wrong. The business name is (redacted). The phone number ends in (redacted). The address is (redacted).

Phone Staffer Caller: Alright.

Lead: Ok. Well, I will be giving you a call first prior to him dropping by, and that way my manager could make sure that Robert is available. Before I end the call, do you have any questions for me?

Phone Staffer Caller: No.

Lead: Ok. Thank you, Ms. Susanna. Again, I’m Jessica. The name of the business is (redacted). Have a good day.

Phone Staffer Caller: Thank you.
“`