Type: Power Washing
Lead Grade: C
Name: Karen (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denton
Intro:
At Phone Staffer, we help home service companies generate more leads through effective outbound marketing strategies like cold calling. In this transcript, we reached out to a property manager in Denton, Texas, to discuss power washing services. The manager expressed interest in receiving more information and scheduled an appointment for an onsite proposal. This is a great example of how outbound marketing for home service companies can create valuable business opportunities. Below is the redacted information from the call to ensure privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted) and the (redacted) Lifestyle Community. Please hold while we connect you to a member of our team. In order to ensure quality service, your call may be recorded. Please hold while I try to connect you.
Phone Staffer Caller: Thank you for calling (redacted), this is Karen speaking. How can I help?
Lead: Hi Karen, this is Roger with (redacted). How are you doing today?
Phone Staffer Caller: I’m well, how are you?
Lead: That is great to hear. I’m doing good, Karen, thank you so much for asking. I’m reaching out regarding our power washing services for commercial companies. I’d like to take this opportunity because one of our project managers is in the area right now. He’s visiting properties and commercial establishments and providing proposals. He wanted to know if he could drop by sometime this week. Don’t worry, no obligation or commitment; we just love to touch base and provide a proposal for our power washing services.
Phone Staffer Caller: Sure, yeah absolutely.
Lead: That’s very kind of you, Karen. Are you authorized to make decisions when it comes to exterior maintenance?
Phone Staffer Caller: Sometimes. If I’m the only one here, yes. I’m the assistant manager. Most of the power washing we do in-house, however, I always want to have information for services such as yours. So if you all want to stop by and bring a letter or that kind of thing, absolutely.
Lead: Yes, Karen, thank you so much for that. Yeah, I totally get it. It’s good to have a lot of options to choose from, right? Just to let you know a little bit about ourselves—our company is a fully licensed and bonded power washing company with 30 years of experience. We power wash and soft wash, and we are normally twice to three times faster than our competition, which means we are faster and more affordable for you.
Lead: Do you have any areas that need cleaning right now?
Phone Staffer Caller: Well, I mean, we’ve been doing it in-house, but that’s not to say that we won’t have a need in the future.
Phone Staffer Caller: Is there any way I can give you—I’m so sorry—I’m just by myself, and I’ve got people waiting on me. Is there any way I can give you an e-mail, and you can send me some information?
Lead: Oh yeah, this will be very quick, Karen. But would you like me to just call you back later?
Phone Staffer Caller: Oh yeah, you can call me later this week. That’s fine.
Lead: Yeah, I mean later—like after an hour—so that we can finalize the appointment.
Phone Staffer Caller: Oh yeah, I’ll be leaving here at 5:30, but let me—can I give you an email? That way we can schedule something, and I can confirm it with you.
Lead: Yes, sure.
Phone Staffer Caller: Yeah, it’s (redacted) all one word—at (redacted).com.
Lead: Okay, that’s great. That’s a very nice email.
Lead: And just to confirm very quickly—this is for (redacted), and this is still located at (redacted), correct?
Phone Staffer Caller: Yes.
Lead: I’m going to have one of our project managers send you a confirmation of this appointment. I’ll have him visit you guys tomorrow if that’s okay—with you in the morning or in the afternoon between 3:30 to 5:00 p.m. Is that okay?
Phone Staffer Caller: Can you do a little bit earlier? We have an event at 4:00 p.m. How about 9:30 a.m. to