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Cold Calling

Why us?

Type: Power Washing
Lead Grade: C
Name: Rachel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver

Ai Transcript:

**Phone Staffer Caller:** If you’re interested in some estimates, we can send someone for your house power washing or…

**Lead:** Honestly, probably. I know my husband was thinking about buying a power washer, but I also think that if someone else did it, he would be very happy. Are you able to email me? And do you have to see the house? If I send you like square footage or something like that, would that work?

**Phone Staffer Caller:** We can actually do that. But what I can do also is have the estimator give you a callback so that you can talk further. And of course, I’ll need to provide him with your email address so that he can send you the details. From there, once he receives the email, can he call you back first to discuss? That way, there’s no need for an appointment or a visit to the property.

**Lead:** Yeah, I think that’s fine. I might not know the information he needs, but we can try.

**Phone Staffer Caller:** Sure, no worries. I’ll just put a note here that you’re not sure about the exact size or square footage of your house. I’m so sorry, I wasn’t able to get your first name. What’s your first name again?

**Lead:** Oh yeah, my name is Rachael.

**Phone Staffer Caller:** Rachael. And what’s your last name?

**Lead:** Heysler O’Brien, same last name as my mom. If you want to just put that, that’s fine.

**Phone Staffer Caller:** Sure, it’s O’Brien you said, right? Your last name?

**Lead:** Yeah, it’s Heysler. It’s hyphenated, it’s Heysler O’Brien.

**Phone Staffer Caller:** Got it, yeah, I have put a note on that one. Rachael, the best callback number is the one that you’re using right now ending in (redacted)?

**Lead:** Yes.

**Phone Staffer Caller:** Okay, and I just want to confirm that I have the correct address. Is it (redacted) in Denver?

**Lead:** Yes ma’am.

**Phone Staffer Caller:** Okay, and also, what’s the best email address for the confirmation?

**Lead:** Yes, it’s (redacted).

**Phone Staffer Caller:** Got it. Let me just repeat that, it’s (redacted). And you wanted some estimates? I just put a note here, you wanted some estimates for the exterior only? Or do you have other areas outside of your house that you wanted some estimates for as well?

**Lead:** Just the exterior of the house.

**Phone Staffer Caller:** Okay, sure, no worries. And Rachael, we are currently fully booked for today. Would it be okay to schedule the callback on Monday? We only have an opening between 1 PM to 3 PM. Are you able to take that schedule? It’s just a window, so it doesn’t really take that much time, just two hours.

**Lead:** Oh yeah, no, you’re good. If they call during that time, I work from home and I work at a desk, so I’ll be able to answer.

**Phone Staffer Caller:** Thank you so much, Rachael. I’ll just have the estimator give you a call on the 9th between 1 PM to 3 PM. I have also noted here that you wanted an exterior estimate only, and yeah, there will also be communication through emails as we discussed earlier. Thank you so much, Rachael, and have a lovely day!

**Lead:** Thank you, have a good one!