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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Deborah (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Grand Prairie

Intro:

At Phone Staffer, we specialize in outbound marketing for home service companies, helping them get more leads through cold calling. In this call, we reached out to schedule a free estimate for power washing services at a commercial property in Grant Leary. The point of contact confirmed interest in having the hall and parking lot cleaned and set an appointment for a professional consultation. This is a great example of how cold calling for leads can effectively generate business. Below is the redacted information from the call to protect individual privacy.

Ai Transcript:

“`
**Phone Staffer Caller:** Hi, I am Jessica. I was hoping to speak to the property manager.

**Lead:** She’s doing morning accounts.

**Phone Staffer Caller:** Yeah, they’re doing Monday with, uh, this—what’s the company name?

**Lead:** Oh, I’m with (redacted).

**Phone Staffer Caller:** And your address?

**Lead:** Hopefully this week.

**Phone Staffer Caller:** So we just wanted to know, what would be the best time to speak to the property manager?

**Lead:** Probably afternoon.

**Phone Staffer Caller:** This afternoon?

**Lead:** I believe tomorrow will be the best.

**Phone Staffer Caller:** What time in between?

**Lead:** He’s open between 10 o’clock and 2 p.m.

**Phone Staffer Caller:** What’s the best time in between that?

**Lead:** Anytime after noon.

**Phone Staffer Caller:** Anytime after noon? Let’s make it around 1 p.m. to 2 p.m. tomorrow, February 25.

Can I have the email address so I can send everything out first?

**Lead:** Thank you. It is (redacted).

**Phone Staffer Caller:** You said it’s (redacted), all correct?

**Lead:** Let me confirm.

**Phone Staffer Caller:** What’s the first and last name of the manager?

**Lead:** Deborah (redacted).

**Phone Staffer Caller:** How do you spell that?

**Lead:** (redacted).

**Phone Staffer Caller:** Let me confirm the information that we have on file.
The phone number is the one ending in (redacted), and the address that we have here is (redacted).

Is this correct?

**Lead:** That’s correct.

**Phone Staffer Caller:** Okay. And just for me to ask, are you her assistant staff?

**Lead:** I’m the consultant.

**Phone Staffer Caller:** How do you spell your first name, sir?

**Lead:** Israel.

**Phone Staffer Caller:** Israel, okay.

I just have one more question for you. Not sure if you’re aware, but if not, that would be fine.

What areas of the property do they normally power wash?

**Lead:** The hall and the parking lot.

**Phone Staffer Caller:** Have you noticed how often they do that?

**Lead:** I haven’t seen anybody.

**Phone Staffer Caller:** Okay, no problem, sir.

And last question—are you going to be there as well tomorrow, or is it going to be Deborah?

**Lead:** I’ll be here.

**Phone Staffer Caller:** You’ll be there? Okay.

Just to confirm, you’re authorized to set the appointment time and date, right?

**Lead:** Yes.

**Phone Staffer Caller:** Okay, that’s all I need, sir.

So again, my manager will be the one dropping by tomorrow around the time that you provided. After lunch—so from 1 p.m. onwards—he’s going to call first before dropping by to make sure that either you or Deborah are there.

Since you confirmed it’ll be you, that would be great.

He will be giving a free quotation and everything you need to know—just so you’re aware, this is a free quotation, so no need to worry about that.

My name is Jessica. Do you have any questions for me?

**Lead:** None.

**Phone Staffer Caller:** Okay, well, thank you so much, Israel. Hope you have a good day ahead.

**Lead:** Bye-bye.

**Phone Staffer Caller:** You too. Alright.
“`