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Cold Calling

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Type: Power Washing
Lead Grade: C
Name: Christopher (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Greensboro

Intro:

At Phone Staffer, we specialize in cold calling for leads to help home service companies grow their business through effective outbound lead generation. In this call, we connected with a representative to gather contact information for the facilities manager, essential for scheduling a future discussion around potential services. While the specific details of the contact are redacted for privacy, this interaction is a prime example of how persistence and skilled communication during outbound efforts can help home service companies get more qualified leads. By strategically cold calling, it’s possible to connect with decision-makers responsible for maintaining commercial properties and secure opportunities for services like power washing, roofing, or HVAC maintenance.

Below is the redacted call information to ensure privacy.

Ai Transcript:

**Phone Staffer Caller**:
Thank you for calling (redacted). This call is being recorded for quality and training purposes. To ensure that we are providing the best service possible, please stay on the line after your call to take a quick three-question survey.

**Lead**:
Thank you for calling (redacted). This is Irene. How can I help you?

**Phone Staffer Caller**:
Good morning, Ms. Irene. I’m so sorry to call the other the blue, ma’am. Good morning.

**Lead**:
Good morning, ma’am.

**Phone Staffer Caller**:
I was hoping you could help me out. I was trying to reach the person responsible for maintaining your facilities.

**Lead**:
Maintaining the facilities?

**Phone Staffer Caller**:
Yes ma’am. Like your facilities manager? Do you have that around?

**Lead**:
Let me, let me look at that district. Hold on just a minute. We’re answering calls for the district. So, I see. For that facility. Let me see who’s around right now. Hold on just a minute.

**Phone Staffer Caller**:
Okay. Give me just a minute. I appreciate you, ma’am. Thank you so much.

**Lead**:
You’re welcome. Give me just a minute. Let me see what manager is. Okay. So, I can give you an email address, if you’d like.

**Phone Staffer Caller**:
Oh, yes ma’am. That would be great. And a contact name? Last name?

**Lead**:
Yes, sir. Yes. I’m ready. Okay. So, the first name is Christopher. Then, it would be Carter, C-A-R-T-E-R, at (redacted), dot com.

**Phone Staffer Caller**:
How do you spell Christopher, ma’am?

**Lead**:
C-H-R-I-S-T-O-P-H-E-R.

**Phone Staffer Caller**:
And his first and last name’s Christopher Carter, ma’am. Right?

**Lead**:
It’s Carter. Uh-huh. So it would be Christopher, dot Carter, at (redacted), dot com.

**Phone Staffer Caller**:
And (redacted) was spelled A-G-I-L-I-T-I, right?

**Lead**:
Yes, sir. (redacted) dot com.

**Phone Staffer Caller**:
Thank you very much, ma’am. Does he have, like, a direct contact phone number I could get?

**Lead**:
No, I don’t have one for him. But, you can always reach him through email. Okay?

**Phone Staffer Caller**:
All right, ma’am. Is also okay to save the phone number on file, the same one?

**Lead**:
Uh, yes. Uh, this is our, it’s the customer care team, but if, you know, if we need to try to get a hold of someone there at the district, we can try to get, try to get him there.

**Phone Staffer Caller**:
Yeah. I appreciate this. Thank you so much, ma’am. Have a good one.

**Lead**:
You too.

**Phone Staffer Caller**:
Thank you for calling (redacted). Have a good day. Take care.