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Cold Calling

Why us?

Type: Power Washing
Lead Grade: C
Name: Raj (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kennesaw

Intro:

At Phone Staffer, we help home service companies generate consistent, qualified phone leads through targeted cold calling campaigns. In this redacted transcript, our team contacted a commercial property in Kennesaw to offer exterior power washing services. The assistant property manager expressed interest in getting a free quote specifically for sidewalk areas and scheduled a site visit for further evaluation. This call showcases how home service outbound lead generation can effectively identify potential customers and secure appointments. Below is a redacted copy of the call to maintain privacy, while highlighting how outbound marketing for home service companies can drive real results.

Ai Transcript:

Phone Staffer Caller:
Thank you for calling (redacted) in Kennesaw for a new reservation. Please press 1 for the front desk and all other inquiries, press 2.
Sorry, I didn’t get that.
Please choose from the following options.
Thank you for calling (redacted) in Kennesaw. Thank you for calling (redacted). For reservations, press 1.
For all other questions or to speak with the front desk staff, press zero or remain on the line.

Phone Staffer Caller:
Thank you for calling the (redacted). This is Raj. Can I help you?

Lead:
Hi, Kristine here with (redacted) pressure washing. How are you going?

Phone Staffer Caller:
Yes, ma’am, doing good. How about you?

Lead:
I’m doing great, thank you for asking.
Well, I’m just wondering, is there any way that I can speak with your exterior and maintenance team?

Phone Staffer Caller:
Like I said, the renovation has not been done. They are not here.
If you can actually give us a call sometime in May, we should be able to help you out.

Lead:
Oh, that’s okay, sir. What we can do is provide you a free quotation when it comes to power washing your property.
So for now, our manager will be in the area.
He would like to come by and talk with you so we can provide you a free quotation.
And then, if you have any requests—like if you would like to request a power wash by May—
At least we can give you an idea about pricing and other services we can offer you too.
Am I speaking with the manager already, the property manager, or no?

Phone Staffer Caller:
No, ma’am. No. No, ma’am. He would be here only next week, next Monday.

Lead:
Oh, next Monday. Who am I speaking with, by the way?

Phone Staffer Caller:
This is Raj. Raj (redacted).

Lead:
You mean like, what is your position there?

Phone Staffer Caller:
I’m the assistant…

Lead:
Are you the assistant property manager?

Phone Staffer Caller:
Yeah, but he’s the one who makes the decision.

Lead:
That’s why—
Sir? Hello?

Phone Staffer Caller:
Yes, ma’am?

Lead:
Yeah. If you would like, sir—
Is it okay if we can drop by on Thursday so we can—

Phone Staffer Caller:
Next… next week, okay?

Lead:
Yeah, well, for next week we still have availability from Monday to Friday.
So which is more convenient for you? Is it okay to drop by Tuesday?

Phone Staffer Caller:
Okay, yeah, sure. No problem.

Lead:
Like 9 to 10? Or 10 to 12?

Phone Staffer Caller:
Oh, but like after 10. So…

Lead:
If you would like, we can drop by at 11 to 12.
And for backup time, that would be 12 to 2 p.m.
Is that okay with you?

Phone Staffer Caller:
Okay, yes, sure. No problem. Next week, Tuesday.

Lead:
Okay, thank you.
And say again, can I have your name, please?

Phone Staffer Caller:
My name is Raj. Raj.

Lead:
And your last name?

Phone Staffer Caller:
It’s (redacted).

Lead:
And you mentioned a while ago you’re the assistant property manager.
And of course you will be the one who’ll assist our manager for a quick tour of the property for about 10 to 15 minutes on Tuesday, right?

Phone Staffer Caller:
Okay