Type: Power Washing
Lead Grade: C
Name: Cherice (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kennesaw
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, using cold calling to connect with potential clients. In this transcript, we reached out to a property manager in Kennesaw, Georgia, to schedule an on-site visit for power washing services. The assistant property manager provided availability for a meeting, allowing our client to introduce their services and offer a future estimate for cleaning a parking garage. This is a great example of how cold calling for leads can help home service companies grow their business by building relationships with decision-makers. Below is the redacted call transcript for privacy.
Ai Transcript:
**Phone Staffer Caller:**
Thank you for calling (redacted) Rental Evolution in Kennesaw, Georgia. We would like to follow up with you by text message. If you agree to text, please press one now.
Please hold while we connect your call with one of our leasing professionals. This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.
**Phone Staffer Caller:**
Thank you for calling (redacted) Apartments. This is Danny. How can I help?
**Lead:**
Hi, Christine here with (redacted) Powerwashing. How are you doing?
**Phone Staffer Caller:**
Hi, good. How are you?
**Lead:**
I’m doing great, thank you for asking. Well, I’m just wondering if you can help me. The reason for my call is I would like to check when would be the best time we can drop by your office to reach the facility manager or the property manager, please?
**Phone Staffer Caller:**
Yeah, the manager—her name is Cherice—is new, so I can… one second, okay?
[Brief hold]
**Phone Staffer Caller:**
Yes, can you hear me?
**Lead:**
Is it okay if we can drop by this coming Friday between 4-6 PM or by Monday or Tuesday between 8-6 PM? We still have availability from 8-6 PM. So, which is more convenient?
**Phone Staffer Caller:**
Umm… yeah, that’ll be fine, tomorrow.
**Lead:**
Tomorrow between 4-6 PM? Oh sorry, tomorrow we are fully booked. What we have available is Friday 4-6 PM. Are you available then?
**Phone Staffer Caller:**
Umm… yes.
**Lead:**
Okay, great.
Actually, we are a power washing company, and the reason why I’m asking if we can drop by your office is because we also have an appointment with your neighbor’s establishment. We’re just checking if we can drop by your office at the same time as our other appointment.
Well, this is to maximize your time and of course to keep your options open. Okay?
So, the name of your company is (redacted) Luxury Apartments? And of course, that is located at (redacted), Kennesaw, Georgia, (redacted), correct?
**Phone Staffer Caller:**
Correct.
**Lead:**
Okay, thank you. Is this the best number that we can also reach you at?
**Phone Staffer Caller:**
Yes.
**Lead:**
Okay. And the address that we have right now, is this the address that our manager will go to?
**Phone Staffer Caller:**
It’s what? Say it again?
**Lead:**
Oh, sorry. Is the address that we have here the correct address for our manager’s visit?
**Phone Staffer Caller:**
Yes.
**Lead:**
Okay, great.
And am I speaking with a property manager, or who am I speaking with?
**Phone Staffer Caller:**
No, I am the assistant.
**Lead:**
Assistant property manager, right?
**Phone Staffer Caller:**
Uh-hmm.
**Lead:**
And can I know your name, please? Your full name, please?
**Phone Staffer Caller:**
It’s Danny (redacted).
**Lead:**
Danny? D-A-N-N-Y (redacted), right?
**Phone Staffer Caller:**
Yes.
**Lead:**
Okay, thank you.
And may I know the name of your property manager as well?
**Phone Staffer Caller:**
Her name is Cher