Type: Power Washing
Lead Grade: C
Name: Alma (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Lewisville
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling. In this call, we reached out to a leasing agent at an apartment complex in Texas to schedule a meeting with the property manager about potential power washing services. The agent confirmed interest in having exterior areas cleaned and arranged for a project manager to visit for further discussion. This is a great example of how cold calling for leads can help home service companies secure commercial clients. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thanks for calling (redacted), this is Olivia. May I have your name, please?
Lead: Hi, it’s El here.
Phone Staffer Caller: Hello El, how can I assist you today?
Lead: Please transfer me to the leasing office.
Phone Staffer Caller: Let’s transfer you to the leasing office. The Leasing Office is available. Would you like me to connect you to them now?
Lead: Yes, please.
Phone Staffer Caller: I will connect you to the Leasing Office now.
Phone Staffer Caller: (redacted) Apartments, this is Lesley. How may I help you?
Lead: Hi Lesley, good afternoon. This is El here with (redacted) Powerwashing. By the way, how are you doing today?
Phone Staffer Caller: I am doing well. How are you?
Lead: Thank you for asking. I’m doing great! You know, it’s finally Friday, and I’m really excited.
Phone Staffer Caller: I know, right?
Lead: Yes, for sure. Lesley, I’m with (redacted) Powerwashing. I’m wondering when would be the best time for us to come by the office and speak to the property manager?
Phone Staffer Caller: Oh, well, she’s not in at the moment, but she’ll be here next week.
Lead: Okay, do you think we can come by and speak with her on Monday, let’s say morning?
Phone Staffer Caller: Monday morning, I think that should be fine. Yes, she’ll be here Monday morning.
Lead: Okay, and I can have my project manager come by and meet with you guys from 9:30 AM to 11:00 AM. Do you think that would work?
Phone Staffer Caller: Yes, that should be good.
Lead: Awesome! And I can also schedule 11:00 AM to 12:30 PM as a backup time.
Phone Staffer Caller: Okay, yes, sounds good.
Lead: By the way, Lesley, what is your position at the property?
Phone Staffer Caller: I am a Community Engagement Associate and a Leasing Agent as well.
Lead: Gotcha. Alright. And may I know the name of the property manager, please?
Phone Staffer Caller: Yes, it’s Alma (redacted).
Lead: Just to make sure I got it right, it’s A-L-M-A, and the last name is R-O-J—like Jack?
Phone Staffer Caller: Yes.
Lead: Okay, awesome. And I just need to confirm—are you authorized to make this visit on her behalf on Monday?
Phone Staffer Caller: Yes.
Lead: Okay, awesome. Is this a good contact number for you, Lesley, ending in (redacted)?
Phone Staffer Caller: Yes.
Lead: Awesome. And I’d really like to send you guys an email. May I know the best one to use?
Phone Staffer Caller: Yeah, you can send it to leasing@(redacted).com.
Lead: Okay, alright. Just to double-check, that’s leasing@(redacted).com?
Phone Staffer Caller: Yes.
Lead: Awesome.
Lead: I’m really curious about this—do you recall the last time the property had a power wash or how often it’s being done?
Phone Staffer Caller: Um, I am not quite sure when that was.
Lead: Okay, that’s fine. How about this—in the event that we can power wash, which areas can we possibly do? Let’s say on the exterior—driveway, patio, or on the side?
Phone Staffer Caller: Honestly? Anywhere and everywhere. Basically, the exterior of the property. That would be good.