Type: Power Washing
Lead Grade: C
Name: Trevor (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans
Intro:
At Phone Staffer, we focus on helping home service companies generate more leads through effective outbound cold calling strategies. In this redacted call transcript, we reached out to a homeowner in New Orleans to offer a free estimate for power washing services. Initially, the homeowner was hesitant, but ultimately agreed to be contacted for further discussions. This call demonstrates how cold calling for leads can unearth potential clients and open the door for future business. If you’re a home service company looking to improve outbound lead generation, cold calling can be a powerful tool to increase your customer base. Below is the redacted version of the call for privacy protection.
Ai Transcript:
**Phone Staffer Caller**: Hello, trying to reach Trevor.
**Lead**: Oh hi there.
**Phone Staffer Caller**: This is Marie with (redacted). Are you still on Audubon Street?
**Lead**: Uh, yes.
**Phone Staffer Caller**: Okay, great. We’re actually in the area until next week working on a few of the neighbors’ properties. Would you like to get a free estimate for power washing outside of your house?
**Lead**: Um, sure.
**Phone Staffer Caller**: Oh okay, sounds good. All right. Is this a phone number to reach you?
**Lead**: Uh, yes.
**Phone Staffer Caller**: Yeah, (redacted), correct?
**Lead**: Yes.
**Phone Staffer Caller**: Okay. And can you please tell me which specific area of the or part of the house would you like to clean up?
**Lead**: Um, the left side?
**Phone Staffer Caller**: So mostly, um, the sideways? Is that correct?
**Lead**: Yes.
**Phone Staffer Caller**: Sideways, okay. That’s it?
**Lead**: Um, well, I mean, depends.
**Phone Staffer Caller**: Depends? Okay. So mostly, um, the exterior. You’d like to have it estimated?
**Lead**: You don’t powerwash inside, do you?
**Phone Staffer Caller**: I’m sorry?
**Lead**: You said something about power—you know, like powerwash the interior, do you?
**Phone Staffer Caller**: Exterior.
**Lead**: Yes, I know, you said mostly the exterior, okay, anyway.
**Phone Staffer Caller**: Sorry about that. Okay. Did I see you all down the street? Is that who I’m looking at?
**Lead**: Um, we’re actually based on Lancaster. But most of our teams are currently in the area, so doing some powerwashing. That’s why we’re calling you to see if you might be interested to get a free estimate to get your exterior of the house powerwashed.
**Lead**: I just saw somebody down the street getting their house.
**Phone Staffer Caller**: Okay, then not really sure if that’s one of our teams, but anyway, let me just verify your information real quick, then we’re all good. Anyway, when would be the best time for an estimator to come by or call you back?
**Lead**: I was assuming they could see it without having a meeting with somebody.
**Phone Staffer Caller**: So you prefer just for a phone call?
**Lead**: Sure.
**Phone Staffer Caller**: Okay, all right. So what time can the estimator call you back? Are you available this week or maybe next week?
**Lead**: Yeah, whenever is fine.
**Phone Staffer Caller**: Whenever? So let’s say, tomorrow, what time are you available?
**Lead**: Nevermind, let’s not worry about this whole thing. I’m not going to be able to do it anytime soon. So it might be pointless.
**Phone Staffer Caller**: Oh, understood. But what about next week? It’s okay, if you’re not available this week.
**Lead**: No, I’m just saying, I won’t be able to afford it anytime soon.
**Phone Staffer Caller**: Okay, understood. But just to give you a heads up it usually depends on the area and size. Anyway, it’s just a free estimate, though.
**Lead**: Okay, well. If you can come without me having to be here, that’s fine.
**Phone Staffer Caller**: Okay, so what time can they call you back?
**Lead**: Whenever is fine.
**Phone Staffer Caller**: Whenever? What about tomorrow? Can we call you back around 9