Type: Power Washing
Lead Grade: C
Name: Victoria (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans
Intro:
“At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with potential customers through cold calling. In this transcript, we reached out to a property representative in New Orleans to discuss power washing services. The conversation aimed to schedule a time to present a proposal for future cleaning needs. This is a great example of how cold calling for leads can open doors for home service businesses looking to expand their client base. Below is the redacted information from the call to ensure privacy.”
Ai Transcript:
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Phone Staffer Caller: Thanks for calling (redacted). This is Victoria. How can I assist you?
Lead: Hey Victoria. Good morning. This is Ela. How are you doing today?
Phone Staffer Caller: I’m well. How are you?
Lead: I’m awesome. Thank you so much for asking. I just started my day, so all good to go. Thank you.
Phone Staffer Caller: Thank you so much.
Lead: Victoria, I am just trying to seek your help. Do we have any assistant or property manager to speak with at this point?
Phone Staffer Caller: Unfortunately, they are both out of the office at the moment. Is there anything we can assist you with?
Lead: I appreciate it. Are you the listing consultant by any chance, Victoria?
Phone Staffer Caller: I am.
Lead: Perfect. Yeah, no, I am just touching base, basically, Victoria. We had a prior connect already about this.
We are from (redacted) and we did so much work on this specific street, or probably, you know, near this apartment.
So, we are trying to touch base and see any availability of time, probably on Friday, to drop off the proposal to you guys and for you guys to compare with any other vendor.
Because I’ve heard that you guys do have a maintenance demo workshop for you guys.
Do you think this is feasible to happen tomorrow or Friday?
Phone Staffer Caller: I am not 100% sure of what their schedule would be like.
But I could give you an email address if you would like to reach out and schedule it that way.
Like I said, they are out of the office, but I believe they are still available via email.
Lead: All right, I mean, if that is the only thing we can do for now…
Well, I think we have already—I think I have their email already.
Let me check with the admin side because I think we have already given them an email about that.
Can I have the email?
Phone Staffer Caller: Let me—sure, it is (redacted) at (redacted).
Lead: Great. Thank you so much.
Phone Staffer Caller: Yep, that is exactly the email that we do have, Victoria.
And we’ve been working with (redacted) for quite some time.
I just wanted you guys to have a proposal yet to keep that for now.
Is this something you can pass along to them when they come back?
Phone Staffer Caller: Absolutely.
Lead: That is perfect. If you have availability on Friday, we would really appreciate it.
I mean, it is not even a right-away job.
They just have to really take a look at the proposal for now, and we’ll just turn around for ten to fifteen minutes to give you guys the exact quote for them to compare as best options during the time.
Do you think that will work out on your time?
Phone Staffer Caller: Let me just double-check the calendar, and I can tell you what would be a good time.
Lead: I appreciate that, a lot.
Phone Staffer Caller: Anytime between 9 and 11 AM.
Lead: Yep, I will take note of that. I’ll just use the same email. I’ll give them a heads-up about it, Victoria, and then…
Can I have your full name?
Phone Staffer Caller: Victoria (redacted).
Lead: Perfect, thank you so much.
Do you have an idea, Victoria, of what the focus areas are right now—
I mean of the place right now, so we can, you know, prepare on our end and give you guys a call for that?
Phone Staffer Caller: Unfortunately, I do