Type: Power Washing
Lead Grade: C
Name: Ryan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Pittsburgh
Intro:
At Phone Staffer, we specialize in home service lead generation through outbound cold calling strategies. In this transcript, we reached out to a homeowner in Pittsburgh to offer a free estimate for power washing services. While the homeowner initially expressed hesitation due to a busy schedule, a follow-up call was successfully booked for an estimate on their deck that they’ve been considering cleaning. Cold calling for leads, especially in the home service industry, is a valuable way to connect with homeowners and generate more business. If you’re looking to get more leads for your home service company, outbound methods like these can be very effective. Below is the redacted information from the call for privacy reasons.
Ai Transcript:
**Phone Staffer Caller:**
Hello? Hello?
**Lead:**
Yeah.
**Phone Staffer Caller:**
Hi, Christine here with (redacted) power washing. It might take with Brian.
**Lead:**
Yes, I’m sorry. Who did you say?
**Phone Staffer Caller:**
Your USDA Catherine here again with (redacted) power washing? Can you hear me now? The voice broke up a little bit. I don’t know if it’s bad connection or reception or whatever.
**Lead:**
I’m sorry. Repeat that.
**Phone Staffer Caller:**
Can you hear me better this way?
**Lead:**
Yeah, yeah, okay.
**Phone Staffer Caller:**
Perfect. So like what I mentioned, this is Christine with (redacted) power washing and we are actually in your area (redacted), helping some neighbors there, so we’re just checking if you’re also interested to have a free estimate for the exterior of your house to be power washed. That is if you haven’t done that recently.
**Lead:**
Yeah, no, I’m not interested at this time. It’s pretty, um, I keep it pretty clean.
**Phone Staffer Caller:**
When was the last time you power washed your house?
**Lead:**
Probably 4 or 5 years ago.
**Phone Staffer Caller:**
5 years ago, it’s been a long time. Well, here’s the thing, sir, since one of our guys is already in your area, we don’t have to worry. There is no commitment here and no pressure. If you would like, he can drop by your house and give you a free estimate or, if you’re not available, he can call you, just in case that you’re at work. Since he’s already in your area, like what I mentioned, he can give you a free estimate and, of course, you can take it from there.
**Lead:**
Okay.
**Phone Staffer Caller:**
Are you available tomorrow?
**Lead:**
No, I work 12-hour shifts. I am very limited due to my work. I apologize. Even though it sounds like I might get a good deal, it’s just not an expense I can prioritize right now. I have other things higher on my list.
**Phone Staffer Caller:**
Yeah, if you’re not available tomorrow, we can have one of our estimators give you a call to provide a free estimate. Then you can ask him directly any questions or concerns regarding your house. He will be more than happy to help you with that.
**Lead:**
Okay.
**Phone Staffer Caller:**
So, are you available tomorrow around 9 to 11 AM, or 11 to 1 PM for a call appointment?
**Lead:**
Yeah, I mean, I try to take lunch around 12, that’s best if possible. Like I said, I work 12-hour shifts, so I have limited availability. I’m in healthcare, so I can’t take every call I get.
**Phone Staffer Caller:**
What is the best time for our estimator to talk to you? 12:30 PM?
**Lead:**
Yeah, probably around 12:30.
**Phone Staffer Caller:**
Okay. I’ll take note of that. So that would be 12:30, and if I may ask, what part of your house would you like to have power washed? The driveway or…?
**Lead:**
Um, the siding and the gutters are fine. The house is good. If anything, I have a deck in the back that could probably use a power wash. I was going to do it myself but haven’t gotten around to it.
**Phone Staffer Caller:**
So, you mean you would like an estimate for the deck in the back area?
**