Type: Power Washing
Lead Grade: C
Name: Briana (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Raleigh
Ai Transcript:
“`plaintext
Phone Staff Caller: We will be with you shortly. This call may be monitored or recorded for quality assurance. Press 1 to continue
*Dial tone and hold music*
Phone Staff Caller: Thanks for calling Lounge City Center at Grayscale Community, this is Gina.
Lead: Hi Gina, good afternoon ma’am, my name is Christian (redacted) from (redacted). And, um, we’re calling regarding your exterior building maintenance. May I speak to the facility manager?
Phone Staff Caller: I’m the assistant manager, I can help you. Is it just like exterior? Like washing or?
Lead: Yea, just like exterior power washing. I want to ask you, do you have an idea when was the last time your exterior was power washed?
Phone Staff Caller: I want to say it was a couple years.
Lead: Wow, okay. Yea, because Gina, we actually offer the best cleaning in this area. And we are a national brand with over 30 years of experience in power washing exteriors for buildings like yours. And of course, we’d love, or we’d be happy, you know, to come out there and tell you more about our service. And explain to you why we are 2 to 3 times faster than the competition. And of course, give you a free proposal, you know, it’s a free visit.
Phone Staff Caller: Are you guys a (redacted) approved vendor, or . . .?
Lead: Yes, uh huh.
Phone Staff Caller: Let me get your information. I’m not sure if it’s something we’ve budgeted for this year or next. So, I know that my manager just finished the budget though, so let me get your information and I will give it to her.
Lead: Yeah, yeah, um, my phone number, she can call me back at (redacted). Gina, um, if you could also, uh, what’s the company name?
Phone Staff Caller: Uh, (redacted).
Lead: R-O-L-L-I-N-G S-U-D-S, (redacted). And yeah, also, um, is it okay if we could possibly send some information to your manager directly about our company so that they could, you know, see and review it? Because just to be honest, we actually work a lot of buildings, you know, around this area in (redacted), North Carolina. And we’re the one who’s, you know, taking care of their, um, power washing for the exterior of their building.
Phone Staff Caller: That’s fine. Yeah. I can give you her email.
Lead: Yeah, what’s her email address?
Phone Staff Caller: It’s E L A N C I T Y C E N T E R M G R at (redacted).
Lead: So the color grey, right? G-R-A-Y, yeah, (redacted)?
Phone Staff Caller: Yeah, star.com.
Lead: Okay. All right. And what is the name of the manager so that we can properly address the, uh?
Phone Staff Caller: Brianna.
Lead: Brianna?
Phone Staff Caller: Mm-hmm. B-R-I-A-N-N-E – sorry, B-R-I-A-N-N-A.
Lead: Yeah, what is her last name?
Phone Staff Caller: You know (redacted)? B-A-I-L-E-Y.
Lead: All right. But yeah, uh, we’ll shoot an email to this email address, Gina, and, um, she could check on it. Because this will be a great opportunity for us to, you know, get your building looking great for those renters, you know, for your apartment.
Phone Staff Caller: All right. So thank you so much ma’am for answering the phone, and we’re looking forward to hearing from, uh, you guys soon, okay?
Lead: All right. Thank you.
Phone Staff Caller: All right. Thank you