Type: Power Washing
Lead Grade: C
Name: Mark (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Reston
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies by generating leads through cold calling. In this transcript, we reached out to a property manager in Reston to discuss power washing services for an apartment complex. The manager was interested in receiving a proposal and scheduled a meeting to review service options. This is a great example of how cold calling for leads can help home service companies connect with potential clients and grow their business. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Hi, thank you for answering the call. Is this Mark Sheppard?
Lead: Yes.
Phone Staffer Caller: Hi, Mark. This is Ellie. How are you today?
Lead: Doing alright.
Phone Staffer Caller: That’s good. That’s good. Hey Mark, I just wanted to touch base with you. I spoke with Brian and the manager, Julia, of (redacted) Apartments. We are from the power washing service. Mrs. (redacted) referred me over to Mr. (redacted).
We are from (redacted) Services. She just referred me over to meet you tomorrow, just to provide proposals for the project.
Does 1 to 2 PM work best for you?
Lead: Yeah, that’d be perfect.
Phone Staffer Caller: Perfect. Mark Sheppard is your full name, right? Just want to make sure I have it correct.
Lead: Yeah, Sheppard.
Phone Staffer Caller: Oh, perfect. I have the correct one. Thank you so much.
What is the exact area that we can provide you some quotation for? Should we meet at the office?
Lead: I’ll meet at the office or—no, no—probably because tomorrow, we will be giving you guys some proposals for the power washing services, also some quotations to compare with any vendors.
Phone Staffer Caller: Okay. What is the exact area you need serviced? Are you doing power washing or is there some other issue, like dirt buildup at your place right now?
Lead: It would be in front of the buildings, the walkways, and some of the balconies.
Phone Staffer Caller: Oh yeah, very understandable. Perfect.
You will definitely be the one to personally meet our manager tomorrow, Mark, for about 15 minutes, correct?
Lead: Yes.
Phone Staffer Caller: Okay, perfect. I’ll just use the email of the manager, herself—(redacted). Is that OK with you? Or do you have another email to provide?
Lead: No, they can reach me at (redacted).
Phone Staffer Caller: Perfect. (redacted), yes?
Lead: Yes.
Phone Staffer Caller: Perfect, thank you so much.
Can you provide me with the exact address?
Lead: Is it 11012 (redacted)?
Phone Staffer Caller: It’s 1102 at (redacted)?
Lead: I think it’s 11012 (redacted), (redacted).
Phone Staffer Caller: Alright. We’ll see you tomorrow then, between 1 to 2 PM, for about 10 to 30 minutes.
Thank you, Mark. Please take good care of yourself.
Lead: Okay, thank you. See you tomorrow.
Phone Staffer Caller: See you tomorrow.
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