Type: Power Washing
Lead Grade: C
Name: Robert (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Roswell
Intro:
At Phone Staffer, we help home service companies generate leads through effective outbound cold calling strategies. In this instance, we reached out to a homeowner in Georgia to assess their interest in power washing services. The homeowner showed interest in having their house, driveway, and possibly their deck cleaned, and requested an estimate. A follow-up call was scheduled with our estimator to provide further details. This case illustrates how outbound efforts and cold calling for leads can effectively bring in new business for home service companies.
Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Hello, Robert. Hi, this is Anne, and I’m with (redacted). We will be working in (redacted) circle tomorrow until next week, and I’m just checking—
Lead: How much do you guys charge?
Phone Staffer Caller: That’s a good question. It would be a free estimate to powerwash the exterior of your home and the vicinity, or which part of the property would you prefer to be estimated with and be power washed? Do you happen to have it in mind for long term?
Lead: Do you want them to swing by and see if I’m home and give me a quote, or what?
Phone Staffer Caller: We can definitely do that. We can have our manager, which is Zona, call you with the phone call. The earliest will be tomorrow, the best callback number, the number ending with (redacted). So we assume that which part of the property would you prefer? So I can put some notes in here?
Lead: The house and driveway, and maybe the deck, the back deck? It just depends on how much it costs.
Phone Staffer Caller: Okay, mm-hm. So let me just put some notes in here. And tomorrow will be on the 6th and we will be available around 11 a.m. until 7 p.m. So which is the best time to call back?
Lead: Anytime during the day.
Phone Staffer Caller: Mm-hmm. So we prefer — oh, since Zona will be in the area around 11oz, he can definitely give you a call first thing in the morning. So 11 will be fine with you, right?
Lead: Yeah.
Phone Staffer Caller: Around 11 to 12?
Lead: Okay.
Phone Staffer Caller: So just a quick recap in here, your full name is Robert (redacted). (Redacted), yeah?
Lead: Okay.
Phone Staffer Caller: So just to confirm, the address would be in (redacted) Blakedale Circle and year as well GA (redacted)?
Lead: Okay.
Phone Staffer Caller: So just a quick confirm. We will definitely give you a call with an estimate in code over the phone and our estimator will provide you those details tomorrow around 11 and for an email confirmation. Would you prefer to send you an email with your email address?
Lead: No. Just call me.
Phone Staffer Caller: No worries. Well, thank you so much for answering my call and expect a call back from our estimator tomorrow and you have a great day.
Lead: Thank you. Goodbye.
Phone Staffer Caller: You too. Bye.
“`