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Cold Calling

Why us?

Type: Power Washing
Lead Grade: C
Name: Keirra (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Round Rock

Intro:

At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing. In this transcript, we contacted a representative at a local real estate office in Round Rock to arrange a meeting for a power washing estimate. The discussion included scheduling an on-site visit and confirming availability for further evaluation. This is a great example of how outbound marketing for home service companies can generate new business opportunities. Below is the redacted transcript to protect individual privacy.

Ai Transcript:

“`
Phone Staffer Caller: Thank you for calling (redacted), thank you for calling (redacted) Realty Georgetown, Texas. Please press 1 to speak with someone.

Phone Staffer Caller: (redacted), this is Kira, may I help you?

Lead: Hi Kira, this is Tezza. Thank you very much for answering the call, how are you?

Phone Staffer Caller: I’m good, how are you?

Lead: I’m doing fine, thank you so much Kira for asking. Kira, by the way, I am a vendor from (redacted). And we will be there in your area up until next month.

Lead: Our property manager would like to know what would be the best time for us to drop by in your area? Or drop by your office?

Phone Staffer Caller: Hold on one second and let me double-check on that, okay?

Lead: Okay, thank you so much.

Phone Staffer Caller: You’re very welcome.

Phone Staffer Caller: Okay, thank you so much for holding. You can actually come in any time, we’re open Monday through Friday from 9 AM to 5 PM. I’ll be here, so when you come in, I’ll be at the front desk. You can come see me.

Lead: Oh, definitely, perfect Kira. Just to confirm, maybe we will be there on Friday, would that be all right? Friday is okay with you guys?

Phone Staffer Caller: Yeah, yeah, mmh.

Lead: Okay, perfect. And Friday, around 1 PM to 3 PM is all right?

Phone Staffer Caller: Yes, yes, that’ll work.

Lead: Okay, perfect. Kira, I just wanted to know, what will be the best email for this?

Phone Staffer Caller: You can actually just come on in and we can talk through everything.

Lead: Okay, perfect, that would be great. May I know, Kira, are you the manager?

Phone Staffer Caller: No, I am the regional support specialist here.

Lead: Thank you so much. And Kira, may I know the name of your property manager, or should I put your name instead?

Phone Staffer Caller: You could put my name to start with, yeah.

Lead: Okay, Kira, may I know your last name?

Phone Staffer Caller: Yeah, my last name is (redacted).

Lead: (redacted)?

Phone Staffer Caller: Uh, it’s (redacted).

Lead: Oh, I’m sorry.

Phone Staffer Caller: No, that’s okay.

Lead: Thank you so much, Kira. And just a really quick question—do you have any idea when was the last time you power washed your building or property?

Phone Staffer Caller: I don’t, I don’t know. I’m sorry, I don’t have that info. I actually just started not too long ago.

Lead: No worries, that’s all right. And which areas of the building or property do you prioritize when cleaning? Do you have any idea about that?

Phone Staffer Caller: I, I don’t, I’m not sure. We lease an office space in the building.

Lead: Okay, I see.

Phone Staffer Caller: Yeah.

Lead: Yeah, don’t worry. Our estimator will further discuss that during the visit. Just a real quick question, Kira—will you be attending, or will you be assisting our project manager with a tour of the property for approximately 10 to 15 minutes during that time?

Phone Staffer Caller: Yeah, I’ll be here.

Lead: Okay, perfect. Thank you so much for that, Kira.

Lead: And please correct me if I’m wrong, this is for (red