Type: Roofing
Lead Grade: C
Name: Evan (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Denver
Ai Transcript:
“`
**Phone Staffer Caller**: Hello.
**Lead**: Hi.
**Phone Staffer Caller**: Is this Evan?
**Lead**: No. I’m looking for James.
**Phone Staffer Caller**: Oh, I see. Well, actually, ma’am, I’m looking for Evan. Evan (Redacted).
**Lead**: For what?
**Phone Staffer Caller**: Evan (Redacted).
**Lead**: Okay. For what?
**Phone Staffer Caller**: Yes, ma’am. Well, Dexter here from (Redacted). We are calling the area, ma’am, after the hailstorm.
**Lead**: Uh-huh.
**Phone Staffer Caller**: By the hailstorm, ma’am.
**Lead**: Yeah, I think—we were—yeah.
**Phone Staffer Caller**: All right. Are you asking if you can check our roof?
**Lead**: Yes. That is correct. We can definitely check the roof and we can definitely repair it to fix it.
**Lead**: Was your area—
**Phone Staffer Caller**: If it’s damaged, right?
**Lead**: Yes, that is correct, ma’am.
**Phone Staffer Caller**: Okay. That’s fine.
**Lead**: All right. Gotcha. Ma’am, if I ask you about this, did you file some insurance claim for that?
**Lead**: No. I don’t even know if we have damage. I am asking if we have damage.
**Phone Staffer Caller**: Oh, I see. Did you—did Evan say we had damage?
**Lead**: Well, we haven’t reached Evan yet, so that’s why we tried to call.
**Phone Staffer Caller**: So how did you get our number?
**Phone Staffer Caller**: We are calling the neighborhood, and your information is in public records as well as the web, so yeah.
**Lead**: So Evan and I own the house at (Redacted). I don’t know if there is any damage. I hope there is not, but yes, if you would like to come out and look and let me know, that would be great.
**Phone Staffer Caller**: All right. Gotcha. If we ask, ma’am, I just wanted to get your first and last name.
**Lead**: It’s Theron.
**Phone Staffer Caller**: Theron, and my last name is (Redacted).
**Phone Staffer Caller**: All right. Thank you so much. Can you spell your first name again? Sorry.
**Lead**: T-H-E-R-O-N.
**Phone Staffer Caller**: Thank you so much.
**Phone Staffer Caller**: By the way, ma’am, your best callback number is the same number in what we dialed, is that correct?
**Lead**: Yes, yeah. Mine, actually, it should be (Redacted).
**Phone Staffer Caller**: Okay, gotcha. (Redacted).
**Lead**: Yeah, but I don’t… Does it cost me for you to look at it, or will you look at it and then tell me if it’s damaged or not, and then we make a decision?
**Phone Staffer Caller**: That is correct, ma’am.
**Lead**: Okay.
**Phone Staffer Caller**: So we will go ahead and provide a reinspection first to see if there’s like a damage…
**Lead**: Okay.
**Phone Staffer Caller**: …to your home, and we can dispatch what is deductible regarding with this matter, and we can give you, like, provide, like, a better deal when it comes to this one. Okay?
**Phone Staffer Caller**: Can I have your active email if it’s okay with you, to send you like an update possibly?
**Lead**: Yeah,