Type: Power Washing
Lead Grade: Cold – A
Name: Stephanie (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Alabaster
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate valuable leads through cold calling. In this call, we reached out to a leasing office in Alabaster, Alabama, to introduce power washing services and connect with the property manager for a potential estimate. While the timing wasn’t ideal due to upcoming renovations, we secured follow-up details to check back at a better time. This is a great example of how outbound strategies like cold calling for leads can help home service companies build connections and grow their business. Below is the redacted call transcript for privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). This call may be recorded for quality and training purposes. If you are interested in learning more about renting one of our beautiful homes press 1, if you are a resident and need to place a routine maintenance request press 2, if you are a resident with a maintenance emergency press 3, if you need to contact a courtesy officer press 4, if you are a vendor or have a question for the office staff press 5.
Phone Staffer Caller: Thank you for calling (redacted). This is Angela.
Lead: Hi there, Angela. Good morning. This is Al with (redacted) power washing. How are you doing, Angela?
Phone Staffer Caller: Oh, we’re doing good. How about you?
Lead: Awesome. I’m doing great. I’m having my morning coffee currently, Angela. How about you? Have you had your coffee yet?
Phone Staffer Caller: I am working on my coffee now, yes.
Lead: Angela, I just wanted to touch base with you guys. We’re doing some work in the area nearby the apartment for power washing. I just want to check if we can drop by any time this week or the next to speak with the property manager.
Phone Staffer Caller: I can ask her. Do you have a rep that would give us a call before they came out? I’m pregnant. Would you have a representative that would call us before they came out?
Lead: Yeah, a project manager can give you guys a ring to notify you.
Phone Staffer Caller: Right now, we got bought about a month and a half ago, so we’re kind of in limbo right now. I don’t know what their plans are for pressure washing. I know they’re about to start renovations in June. So right now, we’re just kind of in a holding pattern. I don’t know if you might want to follow back up in the next couple of months when things kind of calm down a little bit, or I can get your number and give it to Stephanie, the manager here.
Lead: Gotcha. Yes, I understand. We can definitely check with you, you know, when the time is right, and I could leave you my contact number in case you guys have any updates. Do you have any pen and paper with you or anything that you can note on?
Phone Staffer Caller: I do. I’m ready.
Lead: Okay, so that would be (redacted).
Phone Staffer Caller: Okay, and who would we talk to?
Lead: Pardon?
Phone Staffer Caller: Is there a name of a person, or we’ll just…
Lead: Oh, yeah, that’s my contact number. You can look for me. My name is Al. It’s spelled A for Alpha, L for Lima. And yeah, I could also leave you the name of my company. So that’s (redacted).
Phone Staffer Caller: Got it.
Lead: Yeah, because we’re just down the road actually. So no pressure, no commitment—at least we could introduce our services so that should you need some work done, you already have a reference. It will just take 10-15 minutes.
Phone Staffer Caller: Okay, all right. Well, I’ve got your number, and I’ll definitely pass it on to her. And then if you want to follow back up maybe next week…
Lead: Next week, yeah, of course. I’ll go ahead and follow up with you guys next week. And Angela, may I know your position for my reference, please?
Phone Staffer Caller: Yeah, it’s leasing.
Lead: Leasing, got you. And do you mind me asking for the name of the property manager to look for if I check back?
Phone Staffer Caller: Sure, it’s Stephanie.