Type: Power Washing
Lead Grade: Cold – A
Name: Carolyn (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans
Intro:
At Phone Staffer, we help home service companies generate more leads through effective cold calling strategies. In this transcript, we reached out to a business in New Orleans to connect with the manager about a potential partnership for power washing services. While we weren’t able to set an appointment right away, we gathered key contact details to follow up. This is a great example of how outbound marketing for home service companies can open doors to new opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: You need to provide your call.
Lead: From (redacted) Funeral Home. How may I help you?
Phone Staffer Caller: Hope it’s good to see you here. I’m here with (redacted). Help me, Kelsey. I would like to ask about the best time you could stop by the office to meet the manager. I know their office is going to be closed today. I will let you know their hours are normally Monday through Friday from 8:30 a.m. I will call you and confirm and back again when you are ready.
Lead: Yes, ma’am. Let me know when you are ready.
Phone Staffer Caller: So can you give it to me, please?
Lead: Yes, ma’am, it’s going to be info at (redacted) Funeral Home.
Phone Staffer Caller: Kindly correct me if I’m wrong, so that will be info at (redacted) Funeral Home?
Lead: Yes, ma’am.
Phone Staffer Caller: And what’s the name of the manager, please?
Lead: You could ask for Emmett or Carolyn.
Phone Staffer Caller: Carolyn. Can I have the last name of Carolyn, please?
Lead: It’s going to be (redacted).
Phone Staffer Caller: And the other one?
Lead: It’s going to be (redacted) as well. And he’s a senior.
Phone Staffer Caller: Oh, Senior. So what’s his name again, please?
Lead: Emmett.
Phone Staffer Caller: Oh, is that spelled E-M-M-I-T-T?
Lead: Yes.
Phone Staffer Caller: Oh, okay. Thank you for that.
Lead: You’re welcome.
Phone Staffer Caller: The business name would be (redacted) Funeral Homes, and they would be an insurance agency. And it’s located at (redacted). Is this all correct?
Lead: Yes.
Phone Staffer Caller: And the best number would be (redacted)?
Lead: Yes.
Phone Staffer Caller: OK. And what was your name again, please?
Lead: My name’s Kelsey, and this is their answering service.
Phone Staffer Caller: I see, you’re answering service. So that’s K-E-L-S-E-Y, Kelsey?
Lead: Yes, ma’am.
Phone Staffer Caller: And I just want to make sure, I don’t want to sound rude. I have your name as Anna, was that correct?
Lead: Emily.
Phone Staffer Caller: Emily? E-M-I-L-Y?
Lead: Yes.
Phone Staffer Caller: Oh, I’m sorry. I just wanted to make sure I got that correct as well.
Lead: Yes. Kelsey, we’ll try to send an email or I’ll call back. I hope I can catch either one of them tomorrow. But as I said, I want an appointment with either one of them for approximately 10 to 15 minutes for my project managers to drop by the office.
Phone Staffer Caller: I wouldn’t be able to set up the appointment because this is just their answering service. So I don’t have control over any of their booking. You would actually have to get in touch with them to be able to do that.
Lead: OK, that’s understandable. Thank you so much. Have a great day.
Phone Staffer Caller: Thank you. You take care.
Lead: Thank you.
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