Type: Power Washing
Lead Grade: Cold – A
Name: Jana (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Richmond
Intro:
“At Phone Staffer, we help home service companies generate more leads through outbound marketing strategies like cold calling. In this transcript, we reached out to a local business in Richmond, Ohio, to connect with decision-makers for a power washing service. Our goal was to schedule a follow-up conversation with the appropriate contact to discuss their needs. This is a great example of how outbound marketing for home service companies can help secure qualified leads and grow your business. Below is the redacted information from the call to protect individual privacy.”
Ai Transcript:
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Phone Staffer Caller: Front Street Café, this is Cheryl.
Lead: Hi there, Cheryl. This is Earl, and I am calling from (redacted). How are you today?
Phone Staffer Caller: Good. How are you?
Lead: I’m doing great, thank you so much for asking. Well, I am looking to speak to one of your managers, a Facilities Manager.
Phone Staffer Caller: Uh, there’s no one in right now. I don’t think there will be anybody here today, but I would try. Let me check real quick, let me look for him.
Lead: Sure. But um, Cheryl, while you’re looking for that, are you one of the decision-makers?
Phone Staffer Caller: Am I what, sorry?
Lead: Are you one of the decision-makers? Like, who can make a decision—
Phone Staffer Caller: No, I’m not.
Lead: I see. Yeah, well, I would call around twelve to four o’clock or maybe on Friday.
Phone Staffer Caller: Okay, cool, cool.
Lead: And what is the name of your manager, by the way?
Phone Staffer Caller: So we have two managers. One isn’t really in the building ever, named Kayla, and then another one is Jenna. And then our owner, Carrie.
Lead: Yep, and who am I going to be speaking with on Friday?
Phone Staffer Caller: I would say Jenna, but Carrie could be here. She’s usually here towards the weekends or more on Fridays.
Lead: Okay, I see, I see. What is the name again?
Phone Staffer Caller: Jenna.
Lead: Oh, yeah—Jenna. How do you spell it? I’m sorry.
Phone Staffer Caller: J-E-N-A. Can I take a message for you?
Lead: Sure, sure. But you know, it’s best that I be the one calling.
Phone Staffer Caller: What was the name again, sorry?
Lead: Uh, my name is Earl, and I’m calling from (redacted).
Phone Staffer Caller: Okay.
Lead: Yep, so it’ll be Jenna—how do you say the last name?
Phone Staffer Caller: Simpson.
Lead: That’s S-I-M-P-S-O-N. Is that correct?
Phone Staffer Caller: Hmm. Alright. If I see anybody, I will let her know. I will also let Carrie, the owner, know that you called.
Lead: Yeah. What’s her full name?
Phone Staffer Caller: Carrie Stamper.
Lead: How do you spell it?
Phone Staffer Caller: K-E-R-R-Y S-T-A-M-P-E-R.
Lead: Carrie, spelled K-E-R-R-Y Stamper—S-T-A-M-P-E-R. That is the owner, correct?
Phone Staffer Caller: Yes.
Lead: And she’ll be the one to speak with, even though Jenna is one of the managers? She still wouldn’t have decision-making power for things like that?
Phone Staffer Caller: Yes.
Lead: Alright, that’s perfect. And what is the best phone number I can call?
Phone Staffer Caller: It should be this one.
Lead: Alright, and Carrie will be available on Friday, right?
Phone Staffer Caller: She should be. She’s always in and out, so I can’t give you a definite answer.
Lead: Can I confirm the address? You are at (redacted), correct?
Phone Staffer Caller: Yes, that is correct.
Lead: Fantastic.
Phone Staffer Caller: Also, what was the name of your company again?
Lead: (Redacted).
Phone Staffer Caller: I’m not