Type: Power Washing
Lead Grade: Cold – A
Name: Sarah (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rome
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them secure more leads through cold calling. In this call, we connected with a property manager in Rome, Georgia, who was interested in scheduling a power washing service for multiple walkways, the pool deck, and sidewalks before the summer season. A site visit was arranged to provide an estimate. This is a prime example of how cold calling for leads can help home service companies grow their business by securing appointments with potential clients. Below is the redacted call information for privacy.
Ai Transcript:
**Phone Staffer Caller:**
Thank you for calling, this call may be recorded for training purposes. Please hold and someone will be right with you.
**Lead:**
Thank you for calling, this is Sara, how can I help you?
**Phone Staffer Caller:**
Hi Sara, how are you?
**Lead:**
I am good, how are you?
**Phone Staffer Caller:**
Good to hear! I am also good, thanks for asking.
Sara, I am wondering if you could help me. I would like to ask, when would be the best time we could drop by the office to meet the manager?
**Lead:**
We are here Monday through Friday, 8:30 to 5:30, and we are closed for lunch from 12:30 to 1:30.
**Phone Staffer Caller:**
Okay, let me check in here. Monday… so when is the best time we could drop by, maybe for 10 to 15 minutes? Monday morning or afternoon?
**Lead:**
Let me see. We have 8 to 10, 10 to 12. Probably 10 to 12 would be fine.
**Phone Staffer Caller:**
Thank you. And if there would be a problem on Monday, we could set that for Tuesday as a backup date.
Am I speaking with the manager now?
**Lead:**
Yes.
**Phone Staffer Caller:**
Oh, great! So when was the last time the facility was power washed?
**Lead:**
Mmm. Probably, maybe two or two and a half years ago?
**Phone Staffer Caller:**
Oh, and what areas do you think need to be power washed?
**Lead:**
Currently, we’re looking at some brick walkways that we have. Our pool deck, our pool area needs to be pressure washed before we open for the season, and then there are multiple sidewalks and other areas that need to be done.
**Phone Staffer Caller:**
Okay. I wasn’t able to hear very well—what is your name, so I can address you properly?
**Lead:**
What… my name?
**Phone Staffer Caller:**
Yes.
**Lead:**
My name is Sara.
**Phone Staffer Caller:**
Yes, Sara. So, Sara, this will be a quick 10 to 15-minute talk with my project manager, who has appointments in your neighboring establishment.
We can imagine doing a good tour around the area and then giving you an estimate—providing you with a proposal. Would you be able to assist my manager in touring the place?
**Lead:**
Yes.
**Phone Staffer Caller:**
Thank you. So again, that would be Monday from 10 to 12, and the backup date will be Tuesday at the same time—10 a.m. to 12 p.m.
**Lead:**
Okay.
**Phone Staffer Caller:**
Sarah, that is perfect.
And the name of the business would be (redacted), and my manager would be going to your place at (redacted).
Hi, what is this? Just “highway” or “high”?
**Lead:**
It should be (redacted). We are in apartment or suite (redacted).
**Phone Staffer Caller:**
Suite (redacted), thank you for that.
And it’s located in (redacted)?
**Lead:**
Yes.
**Phone Staffer Caller:**
And the best number we could reach you at would be the one I’m calling now, with the last four digits (redacted)?
**Lead:**
Yes.
**Phone Staffer Caller:**
Thank you. And Sara, what’s the best email where we can send our company’s information?
**Lead