Type: Power Washing
Lead Grade: Cold – A
Name: Destiny (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Round Rock
Intro:
At Phone Staffer, we help home service companies get more leads through outbound marketing strategies like cold calling. In this transcript, we reached out to a property management company in Round Rock, Texas to schedule a potential power washing service. After confirming availability, an appointment was set with the appropriate decision-maker. This interaction highlights how cold calling for leads can be highly effective in securing business opportunities. If you’re looking for ways to improve your home service lead generation, outbound efforts like this can be a game-changer. Below is the redacted call information to protect privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). We are open Monday through Friday 9 a.m. to 5 p.m. Closed Saturdays and closed Sundays. If you are a current tenant and would like to make a repair request, please press 1. If you would like to view one of our rental homes, please press 2. If you are a showing realtor, please press 3. For the office of (redacted), please press 4.
Phone Staffer Caller: (redacted) Property Management, this is Pierce. How can I help you?
Lead: Hey Pierce, this is Chris from (redacted). I just need to get your help here because my project manager is around your area up until next week. I’d like to know when is the best time for us to drop by at your office?
Phone Staffer Caller: That would be when Miss Destiny, our main instructor, is in the office. I work in leasing, so I wouldn’t be able to help much here. Miss Destiny is going to be out until next Tuesday.
Lead: Is there an email we could reach you guys on to maybe set up a time? Since she will be out until next Wednesday, how about Thursday next week? Would that be good?
Phone Staffer Caller: Yeah, that shouldn’t be a problem at all. She should be here.
Lead: All right, how about Thursday, March 6, around 12 to 3 p.m.? Would that be a great time?
Phone Staffer Caller: You said March 6?
Lead: Yep.
Phone Staffer Caller: So she won’t be back until next Tuesday, so that would be March 11.
Lead: Let me check here. March 11—how about March 12, same time?
Phone Staffer Caller: Oh yeah, that would be fine. I cannot always guarantee that she’s going to be in the office. She handles a lot of our inspections as well, so it may be a hit or miss if she will be here. She goes out and does inspections for a lot of our properties.
Lead: Oh sure, sure. I’ll take note of that one as well, Pierce. If ever there would be any changes on March 12, we can have a backup date which is March 13, same time.
Phone Staffer Caller: Okay, sounds good.
Lead: And yeah, before I let you go, Pierce, I just wanted to confirm about the business name. That would be (redacted), and the best callback number is still the same—the one that ends in (redacted). And you’re still at (redacted), right?
Phone Staffer Caller: Yep, that’s correct.
Lead: Thank you so much. And I just need one more thing. How about the email address of your manager?
Phone Staffer Caller: Yeah, I can give that to you when you’re ready.
Lead: Mm-hmm. Whenever you’re ready.
Phone Staffer Caller: Okay, it’s going to be (redacted).
Lead: Got it. Let me repeat that for you—that’s (redacted), right?
Phone Staffer Caller: Yes, that’s correct.
Lead: Thank you so much. And Pierce, I just have two last questions, if you don’t mind. When was the last time you had power washing on the property, if you know?
Phone Staffer Caller: I’m not entirely sure. That would be something I’d have to ask our maintenance team about.
Lead: Good, good. I’ll take note of that. And for the upcoming appointment, my project manager will be discussing things with your manager as well. Lastly, Pierce, will you be there to assist my project manager for about 10 to 15 minutes on the scheduled date, or would that be your manager?
Phone Staffer Caller: That would be Ms. Destiny.
Lead: Got it. Thank you so much. And her last