Type: Power Washing
Lead Grade: Cold – A
Name: Frederick (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Vestavia Hills
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling. In this call, we reached out to a property manager in [City Name] to offer a free estimate for power washing services. The property manager was interested in scheduling an appointment for an on-site evaluation, demonstrating how cold calling for leads is an effective strategy to grow a home service business. If you’re looking to get more leads for your home service company, outbound calling can be a powerful tool. Below is the redacted call information to maintain privacy.
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling our Community! After the call, we’d like to follow up with you by text message, so we can respond more quickly. If you agree to text, press 1. If you do not agree to text, press 2.
This call, and the information you provide, may be recorded and used by the property and a third-party Service Provider for quality and product improvement purposes.
Thank you for calling (redacted)! Please listen carefully as our menu options may have recently changed.
For leasing and general maintenance requests, please press 1.
For maintenance emergencies only, please press 2.
For all other questions, please press 3.
To repeat this menu, please press Pound.
Please wait while we connect your call.
[Music]
This call is being recorded.
Phone Staffer Caller: Thank you for calling (redacted)! How can we help you?
Lead: Hi, good morning! Karen here, how are you?
Phone Staffer Caller: Hey, how are you?
Lead: Perfect, thank you! I’m calling from (redacted), I’m trying to reach the facility property manager.
Phone Staffer Caller: Oh, this is she. How can I help you?
Lead: Oh, hi ma’am. Again, I’m calling from (redacted), so basically we’re just touching base. My project manager wanted to know if we could drop by next week or the week after. Just 10 to 15 minutes of your time, so we could give you a free quotation or a free estimate.
Phone Staffer Caller: Oh yes, yes ma’am, this sounds good!
Lead: Yes ma’am, that’s perfect. So let’s check. How about next week, will you be available next week?
Phone Staffer Caller: Yes, ma’am.
Lead: All right. What day do you prefer, ma’am?
Phone Staffer Caller: Monday will be fine.
Lead: Monday, perfect. Monday, I have 8 to 11 or 11 to 2? Which one would you prefer?
Phone Staffer Caller: I guess 8 to 11.
Lead: 8 to 11, okay, that’s perfect. So just in case, I know we don’t want to lock you into a specific schedule, just in case you’re not available, we can always do it the next day, same time, right? Tuesday?
Phone Staffer Caller: Yes, ma’am.
Lead: Perfect. Thank you so much. Sorry, can I have your first and last name, please?
Phone Staffer Caller: Frederick (redacted).
Lead: How do you spell the first name?
Phone Staffer Caller: F-R-E-D-E-R-I-C-K.
Lead: And the last name?
Phone Staffer Caller: (redacted).
Phone Staffer Caller: We’re trying to do it. It’s not like every six months or every year. It’s when it’s not looking fresh—that’s when we have a deadline.
Lead: Oh, okay. That’s great. Yeah, well, anyway, our project manager can definitely check or walk through the property and give you a quotation on that.
Which email should I send a confirmation to?
Phone Staffer Caller: (redacted).
Lead: All right, so that’s (redacted).
Phone Staffer Caller: All right, perfect. Thank you so much.
Lead: Thank you. So again, Monday between 8 to 11 with a backup date of Tuesday, same time.
So basically, we will call to confirm and just to let you know we’re in the area. There’s absolutely no obligation, no pressure. They will be able to come out, see what you have, and offer an estimate to get it cleaned up, okay?
