Type: Power Washing
Lead Grade: Cold – B
Name: Ralph (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping businesses connect with potential clients through cold calling. In this conversation, we reached out to a property management company in Birmingham to offer power washing services. After speaking with an office representative, we were provided with the contact information for their maintenance coordinator, who oversees vendor services. This interaction highlights how cold calling for leads can effectively generate opportunities for home service businesses. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
Phone Staffer Caller: Hello, this is Stephanie.
Lead: Hi Stephanie, Karen here. How are you?
Phone Staffer Caller: Good, how are you?
Lead: Oh, that’s great. Yeah, perfect, thank you. I’m calling from (redacted). I’m trying to reach the facility or property manager. Are you looking to possibly take on some work?
Phone Staffer Caller: Yeah, well, our project manager will be in the area next week, so we wanted to know if we could drop by and give you a free quote?
Phone Staffer Caller: We have people in and out of the office. I can’t really tell you that somebody would be there, but I could give you our maintenance coordinator’s number. He works with all the vendors.
Lead: Oh, that’s great. Yeah, I’m ready.
Phone Staffer Caller: All right. His name is Ralph.
Lead: Okay. His number? Go ahead.
Phone Staffer Caller: Oh, sorry. You said Ralph, R-A-L-P-H?
Lead: Yes.
Phone Staffer Caller: All right. Okay. The phone number is (redacted).
Lead: Thank you. Do you have his last name so we can—
Phone Staffer Caller: Yeah, his last name is (redacted).
Lead: All right, perfect. Thank you so much. We can also send the details and the services we offer via email. Is that something I can do?
Phone Staffer Caller: Yeah, you can send it to Ralph’s email. That might be easiest for him. The phone rings a lot, so that’ll be easy.
Lead: Okay, what’s his email address?
Phone Staffer Caller: It’s Ralph—first name—at (redacted).
Lead: All right, so Ralph at (redacted), correct?
Phone Staffer Caller: Yes.
Lead: All right. And this is for the property address (redacted), right, in Birmingham?
Phone Staffer Caller: Yes, that’s it.
Lead: Okay. By any chance, do you know how often you do power washing on the properties?
Phone Staffer Caller: I honestly am not sure. It’s not really something that we do super often. If I notice it when somebody has moved out and they’ve been there for a while or whatever, then I might tell the owner, “Hey, it would probably be good to get some pressure washing.”
Phone Staffer Caller: We have 350 doors, so it might be something that, you know, it’s always good to have people like that on hand that we can call when we need them. So, we would appreciate having you.
Lead: That’s great. I know when you do it, it’s mainly on the exterior, right?
Phone Staffer Caller: Yes, mostly exterior. Sometimes driveways, things like that for sure. If there are oil stains or anything like that, I just let the owner know, “Hey, if this is an issue, it’s up to them if they want to pay for it and let me get somebody out there to do it.” Of course, but we do make note of it and talk to them about it.
Lead: All right, that’s perfect. Well, anyway, I will send Ralph an email and go from there. Thank you so much, Stephanie. I really appreciate your consultation.
Phone Staffer Caller: No problem!
Lead: You’re a property manager, right?
Phone Staffer Caller: Yes, I also do all the leasing for my properties as well.
Lead: I see, but Ralph is in charge of the maintenance, correct?
Phone Staffer Caller: Yes, correct.
Lead: Mmhmm. Okay, so he can help from that part.
Phone Staffer Caller: Yes.
Lead: