Type: Power Washing
Lead Grade: Cold – B
Name: Katherine (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Fairfax
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them generate high-quality leads through cold calling. In this transcript, our team reached out to a commercial property representative inquiring about potential power washing services. We gathered key contact information for decision-makers, including the Property Manager and Maintenance Supervisor, and scheduled a follow-up to discuss their needs further. This is a great example of how cold calling for leads can help home service businesses connect with the right prospects and grow their customer base. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer: Thank you for calling. After the call, we’d like to follow up with you by text message so we can respond more quickly. If you agree to text, press one. If you don’t agree to text, press two.
This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and service purposes.
Hello. Thank you for calling (redacted). This is Cheyenne. How can I help you?
Caller: Hi, Cheyenne. Good afternoon. This is Mel. How are you doing?
Phone Staffer: Good. How are you?
Caller: I’m good. Thank you for asking. I’m actually just checking when would be the best time that we can drop by your office. Is this the Property Manager or Facility Manager?
Phone Staffer: Are you a vendor?
Caller: Yeah, we are a power washing company, checking when would be the best time that we can drop by your office.
Phone Staffer: I can give you my Property Manager’s number. I mean, you have her email. This is the phone number, but I can give you her email.
Caller: Yes, please, go ahead.
Phone Staffer: It’s (redacted).
Caller: Got it. And is this for Calvin or Kath?
Phone Staffer: Yeah, the first name is Catherine.
Caller: Catherine, OK. And her last name?
Phone Staffer: (redacted).
Caller: And what do you think would be my best way to reach Catherine?
Phone Staffer: Through email.
Caller: Oh, through email. OK. And so you don’t have an option like when I can give her a call back later, or she can transfer a mail?
Phone Staffer: She usually responds back to emails.
Caller: OK, just via email. And by the way, aside from Catherine, who is another person I can talk to about power washing for your facility?
Phone Staffer: Ricky (redacted).
Caller: Oh, OK. Is Ricky available?
Phone Staffer: No. He’s currently working on a big project right now.
Caller: OK, sure, no problem. When do you think will be the best time that I can call back to reach Ricky?
Phone Staffer: Maybe tomorrow.
Caller: Tomorrow, OK. What time tomorrow?
Phone Staffer: Like midday, maybe 12.
Caller: It’s Ricky, right?
Phone Staffer: Yes.
Caller: And Ricky is the Maintenance Supervisor?
Phone Staffer: Yes.
Caller: Supervisor. And that’s tomorrow morning?
Phone Staffer: Yeah, that’s fine.
Caller: Got it. All right, well, thank you so much. I’m sorry, I didn’t catch your name.
Phone Staffer: Cheyenne.
Caller: Cheyenne. How do you spell that, sorry?
Phone Staffer: C-H-E-Y-E-N-N-E.
Caller: OK. And your position? Are you the Assistant Property Manager, Cheyenne?
Phone Staffer: No, I’m a leasing agent.
Caller: Oh, leasing agent. OK. All right, well, thanks so much, Cheyenne. I will send our company profile to Catherine’s email today and call back to reach Ricky, OK?
Phone Staffer: OK.
Caller: Thank you so much.
Phone Staffer: Have a great day.
Caller: You too.
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