Type: Power Washing
Lead Grade: Cold – B
Name: Chase (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Loveland
Intro:
At Phone Staffer, we help home service companies get more leads through cold calling and outbound marketing. In this call, we connected with a representative from a dumpster rental company in Loveland, Ohio, to introduce power washing services. The representative provided contact information for decision-makers and requested an email with service details. This interaction showcases how outbound marketing for home service companies can generate opportunities for future business. Below is the redacted information from the call to protect privacy.
Ai Transcript:
“`
Phone Staffer: Hello and thank you for calling (redacted)! Office hours are Monday through Friday, from 7 AM through 5 PM. For sales press 1. For dispatch press 2. For accounting press 3. For (redacted) recycling and disposal press 4. Thank you and have a nice day!
Lead: Hi, this is Melissa with (redacted). Can I help you?
Caller: Hi Miss, good afternoon, this is Al with (redacted). By the way, how are you?
Lead: I’m good. How are you, hon?
Caller: Awesome. I’m doing great. It’s been an amazing day for me so far. Thank you.
Lead: Good, absolutely.
Caller: Yes, thank you. Thank you. Yes, I’m with the (redacted) Company and we’re doing some work in the area this week and also the next. So I’d like to confirm when would be the best time for us to come by the office and speak with the property manager?
Lead: Yeah, what time? What time did you say, hon?
Caller: Yeah, anytime this week or the next.
Lead: Um, let me see. Okay, so did you say this is for, um…?
Caller: Yep, power washing for the exterior.
Lead: Alright.
Caller: Yes, and by the way, Miss, may I know your name and your position for my reference?
Lead: Yeah! My name is Melissa, and I am the sales rep here.
Caller: Melissa, sales rep… Okay. Gotcha. I really love your name, Miss Melissa.
Lead: Thank you so much.
Caller: It just sounds as good as your voice.
Lead: I love that. Thank you.
Caller: Okay, so you’re with power washing. What exactly are you wanting, again? I’m so sorry.
Caller: Oh, yes. Yes, since we’re just down the road this week and also the next, my project manager would like to come by and introduce our power washing service. And aside from that, since we’re generally much cheaper than other vendors out there, we’d like to provide you a free estimate. That way, in case you need a reference in the future, you can just give us a call.
Lead: Yeah, absolutely. Hi, do you mind sending that to our email? And I can send that over to the people that need it.
Caller: Oh, yes, sure, not a problem. May I have the best email address, please?
Lead: Yes, it is (redacted).
Caller: (redacted). Okay, just to confirm, that’s (redacted). You got it?
Lead: I still miss.
Caller: And may I know the name of the person in charge to direct this email to?
Lead: Yeah, you can reach out to Chase or Nick.
Caller: Okay, got it. So, first name is Chase, right?
Lead: Yes, sir.
Caller: And can you help me spell their last name, please?
Lead: Yeah. Nick. Nick is N-I-C-K.
Caller: Okay, so Chase Nick?
Lead: Yeah, sorry about that.
Caller: Awesome. Thank you so much. And what is their position, please?
Lead: Yeah, they are both the head managers.
Caller: Oh, okay. So it’s Chase and Nick—only the first names?
Lead: Oh, I’m so sorry. (redacted).
Caller: Okay. So it’s (redacted) and (redacted). Both of them are the managers?
Lead: That is correct.
Caller: Okay, awesome. And do you know when they are usually available? Because I would really love to speak with them directly