Type: Power Washing
Lead Grade: Cold – B
Name: Carly (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: OH
Intro:
At Phone Staffer, we help home service companies generate leads through outbound marketing. In this call, we reached out to a property management company in Mason, Ohio, to discuss their power washing needs. The leasing consultant provided contact information for the property manager, who oversees the scheduling of these services. This is a great example of how outbound marketing for home service companies can connect businesses with potential clients. Below is the redacted call transcript to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: We will be with you shortly. This call may be monitored or recorded for quality assurance. If you are interested in a new apartment, press 1. If you are a current resident, press 2. For all other calls, press 3. If you are interested in a new apartment, press 1. If you are a current resident, press 2. For all other calls, press 3. I think you are calling (redacted). This is Sydney. How can I help you?
Lead: Hi there, Sydney. Good afternoon. This is Ruel, and I am calling from (redacted). How are you today?
Phone Staffer Caller: I’m good, how are you?
Lead: Oh, I’m doing great. Thank you so much for asking. Well, anyways, Sydney, I’m looking to speak to your property manager or facilities manager. Is anyone around?
Phone Staffer Caller: She’s on a call right now. I could take your name and number or take a message for her.
Lead: Sure, sure. Yep. You can go ahead and provide a phone number for where I’m calling from. However, what I can do is to give a call back instead, OK? Is this the best phone number that I can call, or do you have any phone number that you can give to directly speak with your property manager?
Phone Staffer Caller: Yeah, this is the best phone number, or I can give you our email, if you want to email something to us.
Lead: Sure, sure. What is the best email, then?
Phone Staffer Caller: It’s (redacted).
Lead: (Redacted), that would be P for papa, A-L-M for mylera, at (redacted), that would be H-I-L-L-R-O-P-E-R-T-I-E-S.com, right?
Phone Staffer Caller: Uh, yeah, but it’s (redacted) with an S at the end.
Lead: Okay, I see. (Redacted) with an S, yeah. Awesome. And your name is Sydney. What is your position, by the way?
Phone Staffer Caller: Leasing consultant.
Lead: Okay, leasing consultant. But also, what is the name of your property manager?
Phone Staffer Caller: Carly.
Lead: What is her last name?
Phone Staffer Caller: Uh, (redacted).
Lead: How do you spell it? I’m sorry.
Phone Staffer Caller: (Redacted).
Lead: That would be (redacted), is that correct?
Phone Staffer Caller: Yeah, uh, yeah, just one L.
Lead: Okay, I see. Her first name is Carly, C for Carly, A-R-L-Y for Yankee, right?
Phone Staffer Caller: Yeah.
Lead: Perfect, perfect. Also, do you know when was the last time you power washed the property?
Phone Staffer Caller: We do it yearly.
Lead: Okay, in which most of the area do you do power washing?
Phone Staffer Caller: Outside of all the buildings.
Lead: Okay, so outside of all the buildings. All right. So, Sydney, I just wanted to confirm if this is still your address. It will be (redacted). Is that correct?
Phone Staffer Caller: Yes.
Lead: All right, perfect. In case that I’ll be doing callbacks, if I call back on Sunday, what is the perfect time… can I call back tomorrow? Like the 21st? And what’s the perfect time that I can call to speak with Carly?
Phone Staffer Caller: I’m not sure what her schedule looks like, so I’m not sure when the perfect time will be, but you can call any time that we’re open.