Type: Power Washing
Lead Grade: Cold – B
Name: Tania (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Rome
Intro:
“At Phone Staffer, we specialize in outbound marketing for home service companies, helping them get more leads through strategic cold calling. In this transcript, we reached out to a property manager in Rome, Georgia, to introduce pressure washing services and schedule a discussion with the decision-maker. This type of outreach is a prime example of how cold calling for leads can help home service companies connect with potential clients and grow their business. Below, you’ll find the redacted transcript to protect individual privacy.”
Ai Transcript:
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Phone Staffer: Great evening and thank you for tuning in. You may be able to download our Zuid Software as well as %whisID surface patterns by visiting www.zuidmanager.com. Drill in, visit our site.
Lead: Good afternoon, (redacted). How may I help you?
Caller: Hi, how are you?
Lead: I’m good. How are you?
Caller: I’m also good. Thanks for asking. I’m Emily, I’m with (redacted). I need to speak with the Facility or Property—
Lead: Alright, ma’am. She’s out of the building right now. Can I take a message?
Caller: I can hardly hear you. I don’t know what…
Lead: Okay, she’s not in the building right now. May I take a message?
Caller: Yeah actually, my manager could drop by the office to tell them about the company services like proposals for cleaning. For pressure washing. Are you authorized to set an appointment for her and tell her there’s someone? Our manager will be dropping by to see her, to tell her about what we offer. Because I’m really… I wouldn’t wanna…
Lead: I can’t do that because of her schedule. I’m not really sure so…
Caller: Oh, you can’t do that. I’ll take this gladly if she not be here.
Lead: Okay, no problem. Can I have your manager’s name, please? What’s her name?
Caller: Her name is Tanya and it’s spelled T-A-N-I-A. Her last name is (redacted).
Lead: Okay, and what’s the best email that we can send her some of our company’s info?
Caller: Okay, it’s going to be her name. It’s going to be Tanya dot (redacted).
Lead: Dot (redacted)? Tanya is spelled as T-A-N-I-A, right?
Caller: Yes, dot (redacted), yes ma’am.
Lead: And that’s going to be at?
Caller: It’s going to be at (redacted).
Lead: After the at, what is it? I’m sorry.
Caller: (redacted).
Lead: (redacted) dot com?
Caller: Yes, ma’am.
Lead: Finally, correct me if I’m wrong. What I have here is Tanya T-A-N-I-A dot (redacted) at (redacted) dot com?
Caller: Yes, that’s correct.
Lead: Okay, kindly spell it out for me using phonetics after the “at,” please.
Caller: Okay. It will be N as in near, A as in apple.
Lead: Uh-huh.
Caller: A as in apple, V as in Victor, I-O, N as in near again, S as in Sam, and L as in?
Lead: Lima?
Caller: Yes, Lima.
Lead: Okay. That would be (redacted) dot com?
Caller: Yes, ma’am. That’s correct.
Lead: Thank you. And the business name would be?
Caller: (redacted).
Lead: And it’s located?
Caller: Our island name now is (redacted).
Lead: Oh, (redacted).
Caller: Yes.
Lead: The number seven or the word seven?
Caller: The number seven, and then hills, H-I-L-L-S, square.
Lead: Okay. Square, S-Q-U-A-R-E.
Caller: Yes.
Lead: And it’s located at (redacted)?
Caller: Yes, ma’am.
Lead: (redacted)?
Caller: Yes, ma’am. That’s correct.
Lead: And this is the best number we can reach Tanya at? (redacted)?
Caller: Yes, ma’am.
Lead: And I’m speaking with? Can I have your name again