Type: Power Washing
Lead Grade: Cold – C
Name: Angel (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
“At Phone Staffer, we help home service companies get more leads through effective cold calling strategies. In this call, we reached out to a property management company inquiring about power washing services. After speaking with a representative, we secured contact information for the maintenance department, allowing our client to follow up directly. This is a great example of how outbound marketing for home service companies can generate potential opportunities. Below is the redacted call transcript to protect individual privacy.”
Ai Transcript:
“`
Phone Staffer: Please note that your call may be recorded for quality assurance or training purposes. (Redacted), how can I assist you?
Caller: Oh hi, this is Karen from (redacted), how are you?
Phone Staffer: I’m doing great! Thank you very much for asking! How about you?
Caller: Oh that’s great, yeah I’m pretty well, thank you. Hey, again, I’m calling from (redacted). So basically, we’re dutch-basing. Is there a property or facility manager I can talk to?
Phone Staffer: Um, yes of course. Give me one moment, please. Let me check that real quick.
Caller: Yeah, thank you.
Phone Staffer: Of course.
[Short pause]
Phone Staffer: Hi, I’m sorry, by the way, getting back with you. I reached out to our maintenance department. I’m so sorry. It looks like they are in a meeting right now, but I do have an email for the department where you can send your information over.
Caller: Oh, that’s wonderful. Yeah, I’m ready.
Phone Staffer: Yeah, so that’s going to be (redacted).
Caller: Perfect. Thank you. So that’s (redacted), is that right?
Phone Staffer: Yes, that is correct.
Caller: Wonderful. And what’s the name, personal last name of the property manager?
Phone Staffer: Let’s see who is managing that area. So, I have here that the coordinator currently handling that part is Angel Gonzalez.
Caller: Angel Gonzalez?
Phone Staffer: Yes, right.
Caller: Perfect, thank you. Just in case this is a good callback, I want to inform you that Angel Gonzalez is on my call sitting right now. And just in case, this is a good callback number, I want to call you on (redacted).
Phone Staffer: Wonderful.
Caller: For the property location, (redacted). Just in case, are you by any chance aware of how often they do the power washing on the property?
Phone Staffer: I don’t actually have that information here. Like, if they do it as a recurrent service… he would be the best person to answer that question. I don’t have that information.
Caller: I understand. I’m sorry, I didn’t catch your name.
Phone Staffer: Yes, no problem. My name is Laura.
Caller: Hi Laura. And I believe you’re the leasing consultant there?
Phone Staffer: Yeah, I’m part of the concierge department.
Caller: Concierge. Yep, wonderful. Appreciate the information, Laura.
Phone Staffer: Yeah.
Caller: I will just send an email to the maintenance team. Thank you so much. You have a great day.
Phone Staffer: Yes, absolutely. Thank you. You too.
Caller: Thank you.
Phone Staffer: Thank you.
Caller: Bye-bye.
Phone Staffer: Bye-bye. Thank you.
“`