Type: Power Washing
Lead Grade: Cold – C
Name: Danielle (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Birmingham
Intro:
At Phone Staffer, we help home service companies get more leads through targeted cold calling and outbound marketing strategies. In this call, we reached out to a property management company in Birmingham on behalf of a power washing service to inquire about scheduling a free estimate. While the property manager was unavailable, we successfully obtained the relevant contact details to follow up via email. This is a great example of how outbound marketing for home service companies can open doors to new business opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer: Thank you for calling (redacted). Please listen to the following menu options as they have recently changed.
1. In case of emergency, hang up and dial 911.
2. If you need to make an emergency maintenance request, press 1.
3. If you are looking for a new apartment home or are currently in the leasing process, press 2.
4. If you are a current resident, press 3.
5. If you are calling about questions related to accounting, billing, or a vendor, press 4.
6. If you are currently an agent, call 991.
7. If you are a seller, an agent selling your item, next door, or a dealership for long-term loans, definitely call 911.
8. If you have issues with accounting, billing, or a vendor, press 4.
9. To speak with a courtesy officer, press 5.
10. To repeat this menu, press 6.
Good luck with your order.
Phone Staffer: Thanks for calling (redacted). This is Brooks. How can I help you?
Caller: Hi, Brooks. How are you?
Phone Staffer: I am well. And you?
Caller: I am good. I am calling from (redacted). I am trying to reach the property manager.
Phone Staffer: Ok. Do you know for which property?
Caller: Let’s see. Hold on. This is for the location (redacted).
Phone Staffer: (Redacted). Ok. And what is this phone call regarding?
Caller: Oh, I’m calling from (redacted). My project manager just wanted to check if he could drop by this week or next week.
Phone Staffer: Yeah. Let me see if the property manager is around. Give me one second.
Caller: Alright, thank you.
**(Music playing)**
Phone Staffer: Hey. So, the property managers are in a meeting, but I can take a message for you.
Caller: Oh, yeah, that’s great. Well, I just wanted to check if our project manager can drop by this week or next week. He could give free quotations. But we can also send the details via email. By any chance, do you have the email address of the property manager?
Phone Staffer: Okay, let me find a good email for ya.
Caller: Alright, thank you.
Phone Staffer: You’re welcome. Let’s see. Alright, let me know when you’re ready.
Caller: I’m ready.
Phone Staffer: Okay. It would just be the name, Danielle. So, D-A-N-I-E-L-L-E, and then the “@” symbol, and then (redacted).
Caller: Alright, that’s wonderful. Thank you. So, that’s Danielle, D-A-N-I-E-L-L-E at (redacted). Is that correct?
Phone Staffer: Yep, that would be it.
Caller: Alright, thank you. And sorry, can I have the first and last name of the property manager to address the email correctly?
Phone Staffer: Yeah, she would be Danielle, and then (redacted).
Caller: That’s (redacted), correct?
Phone Staffer: Yes, correct.
Caller: Alright. Thank you.
Phone Staffer: Alright, thank you.
Caller: But this is a good number, the phone number I called you on, the one ending in (redacted), just in case, right?
Phone Staffer: Yes, that’s right.
Caller: For the main line, it’s (redacted).
Phone Staffer: Yeah, I got the address, the location. By any chance, do you know how often they do the power