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Cold Calling

Why us?

Type: Power Washing
Lead Grade: Cold – C
Name: Cindy (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Irving

Intro:

“At Phone Staffer, we help home service companies grow by generating high-quality leads through targeted cold calling. In this call, our team reached out to a commercial property in Irving, Texas, to offer power washing services. While the decision-making process was handled by corporate, we successfully obtained the property manager’s contact information to follow up with an email. This is a great example of how outbound marketing for home service companies can open doors for future business opportunities. Below is the redacted call information to protect individual privacy.”

Ai Transcript:

**Phone Staffer Caller:**
Thank you for calling (redacted) Apartments in (redacted). If you are a resident and would like to request a maintenance call, please press 1. If you would like to speak with a member of our office staff, press 2. To hear this message again, press star. To learn more about our community and apartment amenities, please visit our website (redacted). Please stay on the line while your call is transferred to the operator.

Good morning, thank you for calling (redacted). How can I help you?

**Lead:**
Hi there! Good morning, this is Raj with (redacted) Power Washing. How are you doing today?

**Phone Staffer Caller:**
Good. And yourself?

**Lead:**
That’s great to hear, I’m doing good, thank you so much for asking.

So, I’m reaching out regarding our power washing services for commercial companies. Could you please connect me with the facilities manager or the person authorized to make decisions when it comes to exterior maintenance?

**Phone Staffer Caller:**
They’re currently not available. Would it be okay if I take down your information?

**Lead:**
Uh, what time will they be available for a callback? So I’ll just call back whenever they are available?

**Phone Staffer Caller:**
Well, it’s technically not really in-house. You have to do it through corporate. Corporate is the only one who approves that kind of thing.

So, if you can give me your info, I can pass it along to our corporate.

**Lead:**
Yeah, my name is Raj with (redacted) Power Washing.

Do they have an email by chance where we can send anything regarding our company?

**Phone Staffer Caller:**
You can send it to the manager at (redacted).

**Lead:**
That’s the name of the manager?

**Phone Staffer Caller:**
Her name is Cindy.

**Lead:**
Oh, Cindy, okay, thank you. One moment.

Um, is she the property manager?

**Phone Staffer Caller:**
Correct.

**Lead:**
Okay, thank you for that. And may I know her last name?

**Phone Staffer Caller:**
(Redacted)?

**Lead:**
Are you B-I-O?

**Phone Staffer Caller:**
Correct.

**Lead:**
Cindy, it’s C-I-N-D-Y, right?

The manager at (redacted), with an S?

**Phone Staffer Caller:**
Correct.

**Lead:**
Thank you. And, um… just to confirm, this is for (redacted)?

Ah, the phone number is (redacted), and this is still located at (redacted), correct?

**Phone Staffer Caller:**
Correct.

**Lead:**
May I know your name for documentation purposes?

**Phone Staffer Caller:**
My name is Mirka.

**Lead:**
Oh, sorry, can you spell that?

**Phone Staffer Caller:**
M-Y-R-K-A.

**Lead:**
M-Y-R-K-A… Oh, what a unique and beautiful name, Mirka!

M-Y-R-K-A.

And may I know your position there?

**Phone Staffer Caller:**
Leasing Agent.

**Lead:**
Oh, okay. We will just send an email to Cindy about our company and what we do.

Thank you! Take care, Mirka!

**Phone Staffer Caller:**
Thank you! You as well, take care!

**Lead:**
Buh-bye!

**Phone Staffer Caller:**
Bye.