Type: Power Washing
Lead Grade: Cold – C
Name: Natalia (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
“At Phone Staffer, we help home service companies get more leads through targeted outbound marketing efforts. In this call, we reached out to a property representative at Seacrest Apartments to offer power washing and soft wash services. The leasing agent provided contact details for the property manager, allowing us to follow up with more information and schedule a visit. This is a great example of how outbound marketing for home service companies can create new business opportunities. Below is the redacted transcript of the call for privacy.”
Ai Transcript:
“`
Phone Staffer Caller: Thank you for calling (redacted) Apartments. Press 1 to receive information through text about our community, show availability, or schedule a tour. After pressing 1, you can also stand in line to be connected to a leasing professional. We just sent you a text. During recording, we will connect your call now. This call and the information you provide may be recorded and used by the property and a third-party service provider for quality and product improvement purposes.
Lead: Thank you for calling (redacted), this is Lidiana speaking.
Phone Staffer Caller: Tanya?
Lead: No, Lidiana.
Phone Staffer Caller: This is Tessa. Thank you very much for answering the call. How are you?
Lead: I’m good. How are you?
Phone Staffer Caller: Oh, that’s great. I’m doing fine as well. Thank you so much. Lidiana, I’m a vendor from (redacted), and we will be in the area, including at your property, until the end of the month. Our property manager would like to know what you think would be the best time for us to drop by your office.
Lead: I’m sorry, what services do you offer?
Phone Staffer Caller: Oh yes, I forgot to mention—we offer power washing and soft washing for exterior facilities. My manager would like to discuss the service we provide, along with an estimate.
Lead: My manager is busy right now, so I can’t give an estimated time. We are open from 9 to 6 during the week, but I can give you our email so she can take a look.
Phone Staffer Caller: Yeah, that would be great for us. Okay, I’m just trying to prepare my notes here. What is the best email, please?
Lead: It’s (redacted).
Phone Staffer Caller: Oh, so that’s (redacted), right?
Lead: Yes, ma’am.
Phone Staffer Caller: Perfect. May I know your manager’s name, please?
Lead: Natalia.
Phone Staffer Caller: Natalia. And what’s Natalia’s last name?
Lead: (Redacted).
Phone Staffer Caller: Sorry, could you repeat that?
Lead: (Redacted).
Phone Staffer Caller: Unfortunately, I missed your first name. Could you say it again, please?
Lead: Yes, Lidiana. L-I-D-I-A-N-A.
Phone Staffer Caller: Lidiana. L-I-D-I-A-N-A. Perfect. And are you the assistant manager, Lidiana?
Lead: No, ma’am, I’m in leasing.
Phone Staffer Caller: Leasing agent?
Lead: Yes.
Phone Staffer Caller: Perfect. And just to confirm the correct information on my end, this is for (redacted) Apartments located at (redacted), Texas (redacted), correct?
Lead: Correct.
Phone Staffer Caller: Perfect. And just a quick question, Lidiana—you mentioned that you don’t know the best time for us to drop by. How about Monday next week in the afternoon? Would Natalia be available then?
Lead: I’d have to discuss that with her, but if you like, we can respond to your email to let you know.
Phone Staffer Caller: Oh yes, of course. That would be great. We will send an email, and in case we can’t, we will call you back—maybe on Friday or the next day, okay?
Lead: Okay.
Phone Staffer Caller: Okay, Lidiana. I really appreciate your time. I know you’re busy, but you still made time for this, and I appreciate it so much.
Lead: No worries.
Phone Staffer Caller: Thank you for answering the call and for your assistance.
Lead: Thank you. Have