Type: Power Washing
Lead Grade: Cold – C
Name: Markeith (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Katy
Intro:
At Phone Staffer, we specialize in cold calling for leads to help home service companies grow their customer base through effective outbound marketing. In this transcript, we contacted a front desk receptionist at a property management office in Katy, Texas, to introduce our client’s power washing services. During the call, we identified key decision-makers and gathered contact details for follow-up, laying the groundwork to present a proposal for exterior cleaning services. This is a great example of how outbound lead generation can help home service providers connect with commercial opportunities. Below is the redacted lead information to protect individual privacy.
Ai Transcript:
Phone Staffer Caller:
Can’t hear you. Our day at (redacted). How can I help you?
Lead:
Good morning. Thank you so much for answering my call. How are you?
Phone Staffer Caller:
Doing fine. Thank you so much for asking. I appreciate that. It’s Friday. Just excited for the weekend.
Lead:
That’s great! Yeah. Yeah. Yeah. Of course. I’m looking to speak with your property manager or assistant manager, by any chance.
Phone Staffer Caller:
May I ask for what? Because in terms of what it is, I can get you to the right person.
Lead:
Oh yes, of course. I’m a vendor from the power voicing services and we’re just asking permission from the persons in charge if they’ve been able to drop by the area and give a proposal regarding our property testing services.
Phone Staffer Caller:
OK, so yeah, that would be Melody, but right now she’s currently unavailable. But I can have you email her if you’d like.
Lead:
Oh yes, definitely. Melody is her name, right?
Phone Staffer Caller:
Yes. Or there is another person I can get you to. His door’s closed.
Lead:
OK.
Phone Staffer Caller:
I can give you Marky’s email. So he’s like the big boss, you know.
Lead:
Yeah. I may know — what’s the best email for him?
Phone Staffer Caller:
Yeah, so that would be marky (redacted)@(redacted).com.
Lead:
That is, uh, tends to be your name, right? Linda?
Phone Staffer Caller:
Yes.
Lead:
Thank you. May I know what your position in the company is, just for me to put on my notes?
Phone Staffer Caller:
Yeah, no worry. I work at the front desk. I’m a receptionist. So every time when you call the number, it would go to me.
Lead:
Ah, OK perfect. I’m sorry, Marky’s last name — what is his last name?
Phone Staffer Caller:
His last name is (redacted).
Lead:
Is it F-E-E-R-S?
Phone Staffer Caller:
Yes, perfect.
Lead:
And I’m sorry — is he the general manager, director, the supervisor?
Phone Staffer Caller:
He’s the team leader.
Lead:
So, OK. (Redacted) relocated at (redacted), right?
Phone Staffer Caller:
Yes, correct.
Lead:
Perfect. Lindsay, what do you think will be the best time for me to call back so that I can reach Marky on the phone?
Phone Staffer Caller:
For that I wouldn’t know because he would have random appointments or calls that he has to take. So I wouldn’t know when’s the best time, really.
Lead:
Yes, of course. No worries. That’s alright with me, obviously. I cannot lie here in my hand but I really appreciate that one, Lindsay. I’ll try calling you tomorrow if I can reach one of the managers or Marky on the phone.
Phone Staffer Caller:
That’s definitely great for me, but no worries. No pressure. At this time, take your time — no worries for that.
Lead:
OK.
Phone Staffer Caller:
But tomorrow we will be closed.
Lead:
Oh, OK. Oh yeah, tomorrow is weekend. Sorry. Probably the worst time.
Phone Staffer Caller:
Oh yes.
Lead:
Yeah, I’ll just call maybe on Monday.
Phone Staffer Caller:
OK.
Lead:
OK, that’ll be great. Thank you! Hoping a swell day for you.
Phone Staffer Caller:
Will you — happy Friday!
Lead:
Of course — happy Friday!
Phone Staffer Caller