Type: Power Washing
Lead Grade: Cold – C
Name: Becky (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Kennesaw
Intro:
At Phone Staffer, we help home service companies get more leads through effective outbound marketing strategies. In this cold call, we reached out to a property manager in Kennesaw to introduce professional pressure washing services. While our initial contact couldn’t schedule an appointment, we successfully obtained the right contact’s details for follow-up. This is a great example of how outbound marketing for home service companies can generate valuable leads and opportunities. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
“`
Phone Staffer Caller: Northwest Family (redacted), this is Jackson. How may I help you?
Lead: Jackson, how are you doing?
Phone Staffer Caller: Good. What can I do for you today?
Lead: Hi, my name’s Emmely, and I’m with (redacted). Jackson, kindly help me out. I need to know when will be the best time for the communication to the property facility or managing, please.
Phone Staffer Caller: Who are you? You said you talked to someone before?
Lead: This is the first time I spoke with you. My project manager will be conducting—have appointments nearby—so we can drop by the office to tell the manager about our company’s pressure washing service options and estimates.
Phone Staffer Caller: Okay. Yeah, let me put you on hold real quick, see who I need to get you in contact with. One sec.
Lead: Okay, thank you.
[Hold Message: Promotional message about (redacted) services.]
Phone Staffer Caller: All right. Are you there?
Lead: Yes, I’m still here.
Phone Staffer Caller: Okay, I’m gonna transfer you to our system manager, Becky. Um, she can help you with that. Yeah, she might go to voicemail, but just leave her a message, and she should call you back.
Lead: Oh, if she’s not available, can I have the best email we can send her?
Phone Staffer Caller: Okay, yeah. Yeah, it’s gonna be… Are you ready to write it down?
Lead: Yes.
Phone Staffer Caller: Alright, it’s gonna be Becky, B-E-C-K-Y, and then the letters C. So, BeckyC(redacted).org.
Lead: (redacted).org?
Phone Staffer Caller: That’s correct.
Lead: And her name would be?
Phone Staffer Caller: Her name is Becky (redacted), sorry.
Lead: (redacted), like… C-R-O-S-S?
Phone Staffer Caller: Yeah.
Lead: Okay, and she’s the property manager or facility manager?
Phone Staffer Caller: Yeah, she’s a good person to talk to. She helps with the people who do the estimates and stuff, like businesses.
Lead: Are you authorized to set an appointment for her? So Project Manager could drop by and talk to her about our services options?
Phone Staffer Caller: I would just email her about it. I’m not able to do that, so I would just email her and try to get it at the best time.
Lead: No problem.
Phone Staffer Caller: She’s good with her emails, so she should get back to you soon.
Lead: Okay, so, again, the name of the company would be—hold on, I need to make sure that I’ve got it correctly here. That would be (redacted). It’s located at (redacted). Is this correct?
Phone Staffer Caller: That’s correct.
Lead: And the best number we could reach here would be (redacted), the last four digits number, where I’m calling you at?
Phone Staffer Caller: That’s right.
Lead: Okay, and I’m speaking with Jackson. And what’s your position, Jackson?
Phone Staffer Caller: I just work at the front desk.
Lead: Person at the front desk. Thank you, Jackson, for the information. Have a nice day.
Phone Staffer Caller: Thank you.
Lead: All right, of course. Thank you—have a good one.
Phone Staffer Caller: All right, bye.
“`