Type: Power Washing
Lead Grade: Cold – C
Name: Kasey (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: New Orleans
Intro:
At Phone Staffer, we help home service companies get more leads through targeted outbound marketing. In this call, we contacted a commercial property management company in New Orleans to offer power washing services. While the assistant property manager was unable to make vendor decisions, we successfully gathered the contact information for the vendor coordinator to follow up. This outreach demonstrates how outbound marketing for home service companies can connect businesses with key decision-makers and generate potential leads. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer Caller: Thank you for calling (redacted). Please hold while we connect your call.
Lead: (Redacted), how can I help you?
Phone Staffer Caller: How are you today? I’m sorry, you’re with which property?
Lead: We are a power washing company. So I’m with (redacted) Power Washing. My project manager would have appointments in the neighboring establishment, so we could drop by in approximately 10 to 15 minutes to the office of the manager to give quotes and inspect.
Phone Staffer Caller: We have over 20 to 30 property managers, so it’s not that simple for us to just make an appointment. What I can do is give you an email for our vendor coordinator, and you can send over your information there.
Lead: Oh, the address I have is (redacted) Maple Street in New Orleans, Louisiana. So, who’s the manager at this location?
Phone Staffer Caller: That’s one of our office buildings. The manager is Stephanie (redacted), but she’s just one of many property managers that we have.
Lead: Okay, so is she available now? Can I speak to her?
Phone Staffer Caller: I can transfer you over to her, but she’s not in the office at the moment.
Lead: Since she’s not in now, can I have the best email we can send information to for service options?
Phone Staffer Caller: Yes, that’s going to be vendors@(redacted).com.
Lead: How do you spell (redacted)?
Phone Staffer Caller: (Spells company name).
Lead: Okay. So before (redacted), what’s the word again, please? Vendors, right?
Phone Staffer Caller: Yes, V-E-N-D-O-R-S.
Lead: And again, the name of the manager would be?
Phone Staffer Caller: This email address is going to Kasey. Everything has to go through her because she’s our vendor coordinator.
Lead: So, Kasey is the name?
Phone Staffer Caller: Yes, K-A-S-E-Y.
Lead: Okay, and the business name would be (redacted) Property Management located at (redacted) Maple Street, New Orleans, with the zip code (redacted). Is that correct?
Phone Staffer Caller: Yes, that’s correct.
Lead: Is this the best number to reach her at? The one I’m calling now with the last four (redacted)?
Phone Staffer Caller: Yes, that’s fine.
Lead: Thank you. And I’m speaking with?
Phone Staffer Caller: My name is Brooke.
Lead: Brooke, what’s your position?
Phone Staffer Caller: I’m an assistant commercial property manager.
Lead: Since you’re an assistant property manager, Brooke, would you be able to meet with my project manager for approximately 10 minutes?
Phone Staffer Caller: No, I don’t make any decisions regarding vendors or services, so everything has to go through that email address I provided.
Lead: Okay, that’s noted. Thank you so much, Brooke.
Phone Staffer Caller: Thank you. Have a great day.
Lead: You too.
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