Type: Power Washing
Lead Grade: Cold – C
Name: Ralph (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: White Plains
Intro:
At Phone Staffer, we specialize in outbound marketing for home service companies, helping them connect with potential clients through cold calling. In this call, we reached out to a real estate office in White Plains to introduce our client’s power washing services. While the receptionist was not the decision-maker, we were able to gather relevant contact details and ensure follow-up with the right person. This demonstrates how cold calling for leads can effectively open doors for home service companies looking to grow their business. Below is the redacted information from the call to protect individual privacy.
Ai Transcript:
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Phone Staffer: Thank you for calling (redacted) Real Estate. This is Lia. How may I help you?
Caller: Hi Lia. Good morning, this is Ara from (redacted) Power Washing. How are you?
Phone Staffer: I’m doing very well. How are you?
Caller: I’m very good as well, thank you. By any chance, are you the property manager of (redacted) Real Estate?
Phone Staffer: No, I am not, ma’am. No, not at all. I am the receptionist, one of the receptionists on the team.
Caller: Actually, we just want to check with the best person to ask. Maybe we can drop by your office sometime this week. We wanted to introduce our power-washing service to you guys. Is there someone we can talk to about that?
Phone Staffer: Let me see here. One second for me. Let me make sure I understand—you want to drop by the office for sort of a meet-and-greet and talk about your power-washing services?
Caller: That’s correct, and we can give you a proposal as well. Our project manager can do that for you.
Phone Staffer: One second for me. Okay, let me go ahead. What is your first name, please?
Caller: Ara. A-R-A.
Phone Staffer: Ara. Got it. What’s your last name?
Caller: That’s O-R-C-E-G-A.
Phone Staffer: I’m sorry—S-O-R-C-E-G-A?
Caller: No, O-R-C-E-G-A.
Phone Staffer: Ohh, okay, got it. O-R-C-E-G-A?
Caller: Yes, correct.
Phone Staffer: And your phone number, please?
Caller: That is (redacted).
Phone Staffer: (redacted), okay?
Caller: Correct, that’s right.
Phone Staffer: All right, let me go ahead and forward this over. The person you need to speak with is not available right now. Hold on one second. Let me see if I can get them to give you a call back. Perhaps they can suggest a good day and time when it’s okay for you to drop by.
Caller: Okay, okay.
Phone Staffer: Is there anything else I can do for you today?
Caller: Yeah, is there a way we could get some options via email while we wait for that callback?
Phone Staffer: Sure! Do you have an email address I can provide you? Let me know when you’re ready.
Caller: Yes, I’m ready, Lia.
Phone Staffer: Okay, so it’s Ralph—that’s Robert, Apple, Larry, Paul, Harry—Ralph at (redacted).com.
Caller: Okay, that’s Ralph at (redacted).com, correct?
Phone Staffer: Correct.
Caller: And is Ralph the manager?
Phone Staffer: Bear with me just a bit.
Caller: Sure.
Phone Staffer: I’ll be really honest with you—I’m new here, so I’m unsure, and I don’t want to give you the wrong information. But he would definitely be the person to email.
Caller: Okay, all right. No worries. And just one more thing—I just need to make sure that your office is still at (redacted).
Phone Staffer: That is correct.
Caller: All right, got it. Thank you so much, Lia, for the information.
Phone Staffer: You too, take care.
Caller: Bye.
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