Type: Mortgages
Lead Grade:
Name: Charles (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Destin
Intro:
“At Phone Staffer, we work with various home service companies to help generate leads through effective cold calling strategies. In this case, we reached out to a homeowner regarding their mortgage and were able to schedule an appointment with one of our client’s loan managers for a consultation. This call is a demonstration of how outbound lead generation, combined with personalized outreach, can help businesses connect with potential clients. If you’re looking to enhance your outbound efforts or improve your home service lead generation, cold calling can be a powerful tool. Below is the redacted information from the call to ensure privacy.”
Ai Transcript:
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Phone Staffer Caller: Hello?
Lead: Yeah.
Phone Staffer Caller: Hi. Karl.
Lead: That’s him.
Phone Staffer Caller: Hey, good day, Charles. This is just Chris with (redacted).
Lead: Okay.
Phone Staffer Caller: We’re just calling all the homeowners in your area on Misty Way. Our record shows here, Charles, that you currently have a VA loan type with a massive 7% interest rate. Is this correct?
Lead: Correct.
Phone Staffer Caller: Yeah, that’s basically the reason why we’re calling you because our loan officers saw that you’re still using the old interest rate – 7%. That’s why it’s through the roof compared to the latest that’s out.
I’m going to share all these details with one of our loan managers, Charles, and they’ll reach out to you at a better time. They’ll share with you the newest rates, the lowest ones, the process, and how much money you can save on your mortgage every month.
Lead: I already know. I already know all this information. I guess I just need to know the rate, so you’re not the first one that’s called me.
Phone Staffer Caller: Oh, I see. So, would you like to give it a chance for them to just hear him out? There’s no obligation.
Lead: I just want to know what the rate is. That’s all. Everything else we already know – the cost, the (redacted) County taxes, all that. They charged me almost $7,000 just to refinance in taxes.
Phone Staffer Caller: Yes. Well, I will be actually giving all these details to them so they can just call you back, man. It’s up to our loan managers to actually offer that to you through the phone. I’m just actually at an appointment center to confirm this.
They do have any time available between 9-5 tomorrow?
Lead: Are they based out of Florida?
Phone Staffer Caller: Yeah, Miami.
Lead: That’s fine. Yeah, I’ll do that with somebody in Florida right now. So, I just want to see if there’s any way to cut any of these bullshit taxes or county bullshit out of the way either. I’m a 90% rated guy just trashed. $7,000 to refinance something is bullshit.
Phone Staffer Caller: Yeah, I wish, I really wish I could actually share that information with you, man, but I’m not a loan manager, if you know what I mean. There’s actually no obligation. We’re just looking out for the neighborhood here in Misty Way.
Now, if you could just give them a chance to actually hear them out—well, if you’re in, you’re good; if you’re not, there’s no obligation to it.
Lead: Alright.
Phone Staffer Caller: I’m calling you. Okay, what time will you be available tomorrow, man? Morning or afternoon?
Lead: Morning is good.
Phone Staffer Caller: Alright. 9am forward.
Lead: Good, perfect. I’m in Arizona right now, so do like a 10 o’clock or 11 o’clock.
Phone Staffer Caller: 10, between 10 and 11 okay. And you’re at (redacted), Misty Way, right? In Destin.
Lead: Yeah, that’s where the house is… I’m in Arizona right now so…
Phone Staffer Caller: Okay. No problem, Charles.
Lead: Yup.
Phone Staffer Caller: And lastly, I just wanted to know, man, can you give me a range—how much the total loan amount is? Your home loan.
Lead: Yeah. The total mortgage, man, the total mortgage?
Phone Staffer Caller: Yes.
Lead: Mortgage is like five… I think it’s 526 left. I think 525.
Phone Staffer Caller: 525. And you’re currently at 7%, man. Wow.