Type: Mortgages
Lead Grade:
Name: Brenton (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Destin
Ai Transcript:
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**Phone Staffer Caller**: Alright, one minute. Hello?
**Lead**: Uh-huh. Yeah, hi!
**Phone Staffer Caller**: I’m looking for Bretton.
**Lead**: This is him.
**Phone Staffer Caller**: Hey Bretton. My name is Chris. I’m with (redacted). We’re actually going through some list of homeowners in the area and circle. Our records show that you currently have an FHA loan with a 6.75% interest rate. Is this accurate?
**Lead**: Yea.
**Phone Staffer Caller**: Yeah. Based on these records, Bretton, that’s the reason why we’re calling you, man. Because based on these, we thought that we could help you refinance your current mortgage. We can offer you the latest rates and extremely lower this massive 6.75% interest rate. We believe you’re still at (redacted) in Destiny, right?
**Lead**: So what interest rate can you go?
**Phone Staffer Caller**: Well, actually, I’m your appointment center, Bretton. My job is just to confirm this and set up an appointment on Tuesday for one of our loan officers to actually call you. They will be the ones who will discuss and calculate the best rate and the savings that we can get for your monthly.
Because, as you’d imagine, whatever your total loan amount is with a 6.75% interest rate, I would imagine you’re actually paying a lot every month, if I’m not mistaken.
Do you have any available time this coming Tuesday, Bretton, between 9 to 5 probably?
**Lead**: Well, Tuesday is right there after the offense. No, maybe by Wednesday.
**Phone Staffer Caller**: OK, Wednesday. Let me pull up my calendar. Wednesday, can you do anything between 9 to 5 PM?
**Lead**: OK.
**Phone Staffer Caller**: Can you give me a specific time, Bretton? We just want to make sure you’re comfortable speaking with our loan officer when they call back at the time of your choosing.
**Lead**: OK. Well, 10 o’clock.
**Phone Staffer Caller**: 10 in the morning. OK. Give me a second. It looks like one of our loan officers—how about 11? Would that be fine with you?
**Lead**: 11 in the morning?
**Phone Staffer Caller**: Yeah.
**Lead**: Yeah, yeah. 11.
**Phone Staffer Caller**: OK, got it. All right, let me just put that in my calendar real quick.
And this would be the best number they can call you back on, right? (redacted). Is that correct?
**Lead**: Yeah, yeah.
**Phone Staffer Caller**: Yep, give me a second here. Also, Bretton, I just need to know, how much is your total loan amount? Roughly around $200,000.00, $300,000.00 maybe?
**Lead**: My loan amount, like $275,000.00?
**Phone Staffer Caller**: Yeah, the total.
**Lead**: 275,000.
**Phone Staffer Caller**: 275,000? OK. Give me one second. All right. And so that we can send you everything in writing, what is your best email address?
**Lead**: Brenton.Towing@yahoo.com.
**Phone Staffer Caller**: OK, that’s Brenton dot Towing. That’s T-O-W-I-N-G?
**Lead**: Yeah.
**Phone Staffer Caller**: OK. Dot Towing at gmail.com, right?
**Lead**: No, Yahoo.
**Phone Staffer Caller**: Oh, Yahoo? OK. Got it, yahoo.com. All right. And thank you for confirming