Type: Mortgages
Lead Grade:
Name: Valcina (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Fort Lauderdale
Ai Transcript:
Certainly! Here’s the cleaned-up transcript with the appropriate redactions applied:
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**Phone Staffer Caller:**
Hi, is this Mr. (Redacted)?
**Lead:**
Who’s calling?
**Phone Staffer Caller:**
Good morning, Ms. (Redacted). This is Chris with (Redacted). We’re actually going through some lists of homeowners in this area, Northwest 13th Court, and our records show that you have an FHA loan at a massive 6.75% interest rate. Is this still accurate?
**Lead:**
Yeah.
**Phone Staffer Caller:**
Based on these records, Ms. (Redacted), that’s the reason why we’re calling you. We noticed that we can help you bring down this sky-high 6.75% interest rate. Since this is actually an outdated rate compared to the latest one in the market, but truth be told, Ms. (Redacted), I’m actually an appointment setter. I’ll confirm this information and then one of our loan managers will reach out to you at a more convenient time. They’ll calculate the best rate and attempt to lower this 6.75%, which I’m sure is a burden every month, and see what savings we can get you. Do you have any available time tomorrow between, say, 9-3 or 9-5?
**Lead:**
I can call you back.
**Phone Staffer Caller:**
Sorry, Ms. (Redacted), you’re actually breaking up. Can you hear me okay?
**Lead:**
You can call me back.
**Phone Staffer Caller:**
When do you think would be the best time?
**Lead:**
5?
**Phone Staffer Caller:**
That will be tomorrow?
**Lead:**
Tomorrow.
**Phone Staffer Caller:**
Let me put that on my calendar. Basically, that would be 5:30 tomorrow, correct?
**Lead:**
Will the person be coming out, or will they be on the phone?
**Phone Staffer Caller:**
They will just be calling you. There are no obligations to this. We are just reaching out to all the homeowners in this area for Lauderdale. We just hope you could listen to what they have to say because we want to lay down the latest interest rates in the market today compared to this 6.75%, which, honestly, is too much.
**Phone Staffer Caller:**
If you like what they’re proposing, you can go for it. If not, let’s call it a day—no obligations at all, just hear them out, Ms. (Redacted). How are you?
**Lead:**
I’m good, thanks.
**Phone Staffer Caller:**
Yep, and this would be the best number for them to call you back, right? (Redacted). Is that correct?
**Lead:**
Yeah.
**Phone Staffer Caller:**
Okay, and Ms. (Redacted), you’re currently at (Redacted) in Fort Lauderdale, 33311, correct?
**Lead:**
Yeah.
**Phone Staffer Caller:**
And can you give me a bit of an idea about your total loan amount? Is it around 200,000, 300,000 maybe?
**Lead:**
200. Around 200,000.
**Phone Staffer Caller:**
Got it. So they can send you all this information before they call you… Ms. (Redacted), what’s the best email address you have?
**Lead:**
(Redacted)
**Phone Staffer Caller:**
(Redacted), correct?
**Lead:**
Yes.
**Phone Staffer Caller:**
Got it. Now, Ms. (Redacted), I really thank you for your time today. One of our loan managers will reach out to you tomorrow around 5:30 in the afternoon, and I’m pretty sure they’ll send you an email first to confirm the schedule