Type: Mortgages
Lead Grade:
Name: Christopher (redacted)
Phone Number: (redacted)
Email Address: (redacted)
Address: (redacted)
City: Fort Myers
Intro:
At Phone Staffer, we understand the importance of outbound lead generation for home service companies. In this example, we connected with a homeowner to discuss potential refinancing options for their mortgage. Although this isn’t directly related to home services, it showcases our team’s ability to effectively communicate and set appointments for further follow-up. In a typical scenario for home service companies, cold calling strategies like these can help generate qualified leads and secure appointments, essential for growing your business. If your goal is to get more leads for your home service company, cold calling remains a proven method to drive growth. Below is the redacted call information to protect the privacy of the individuals involved.
Ai Transcript:
**Phone Staffer Caller**: Hello?
**Lead**: Yeah, hello?
**Phone Staffer Caller**: Looking for Chris.
**Lead**: What are you saying?
**Phone Staffer Caller**: I’m looking for Chris, please. Is this Ms. Gonzalez?
**Lead**: That’s Mrs. Gonzalez, yeah.
**Phone Staffer Caller**: Um, yeah, uh… Ma’am, My name is Chris by the way, and I’m calling you from (redacted). This is about your mortgage… your existing mortgage. We’re currently calling all…
**Lead**: Yeah.
**Phone Staffer Caller**: We’re currently calling all the homeowners in this area. Our records currently show that you have an FHA loan with a very high 7.5% interest rate. Is this correct, ma’am?
**Lead**: Uh, yep.
**Phone Staffer Caller**: Yep, that’s actually the reason why we’re calling you. Because our loan officers saw that you’re still using the old rate, which is 7.51%. That’s why it’s very high, compared to the latest that’s actually come out in the market. Now, Ms. Gonzalez, you’re currently at (redacted) in Fort Myers, right?
**Lead**: Yep.
**Phone Staffer Caller**: Ms. Gonzalez, I’m going to share all this information with our loan managers. They will actually call you back at a later time so they can discuss with you the lowest rate out in the market and the savings you can get every month on your mortgage. Can I ask you, Ms. Gonzalez, do you have time on Monday between 9 a.m. and 5 p.m. so they can call you back?
**Lead**: Wait. Let me tell you something.
**Phone Staffer Caller**: Yes, ma’am.
**Lead**: The mortgage is for my husband. So, my husband does control the debt. It’s not me, sorry. So my husband does work in now and counts the work. A time you call for my husband, I’m sorry.
**Phone Staffer Caller**: Totally understand, and I totally respect that. When is the best time we can call Mr. Gonzales?
**Lead**: I’m sorry?
**Phone Staffer Caller**: 6 PM in the evening, right?
**Lead**: Okay.
**Phone Staffer Caller**: And when can we call him? Like on Monday? Later? When do you think?
**Lead**: On Monday?
**Phone Staffer Caller**: Okay, Monday 6 p.m. And by the way, Ms. Gonzalez, what is the name of your husband? Christopher, still, right?
**Lead**: Okay, got it.
**Phone Staffer Caller**: And give me one second. I’m just actually going to set… no—
**Lead**: Sorry. Go ahead.
**Phone Staffer Caller**: Oh, so who’s— It’s in the mortgage too.
**Lead**: Oh, so my husband is actually on the mortgage as well. Both of you, right?
**Lead**: Yeah, me and my husband, both two.
**Phone Staffer Caller**: Okay, got it. So it’s— I think it will be— This is his and this is my husband.
**Lead**: Sorry, it’s not me.
**Phone Staffer Caller**: No, no, it’s okay. You don’t have to apologize, Ms. Gonzalez, alright? It’s perfectly fine because I’m going to tell our loan manager to call on Monday around 5 p.m. so they can actually talk to you both. You and Christopher on the phone, alright? Okay?
**Lead**: Okay.
**Phone Staffer Caller**: And by the way, Ms. Gonzalez, I just need to ask you a little bit of question. Do you have any idea—just give me a range, how much